Field Service Operations Coordinator

Trinova Inc; Lakeland (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Life insurance

Company laptop

Professional development

Job summary

TriNova, Inc. is seeking a Service Coordinator to support the service department as a liaison among Technicians, Service Manager, Sales, and Customers. You will ensure quotes and orders are accurately prepared and entered into the TriNova database, and coordinate field technicians to sites in a timely manner.

This full-time clerical role requires a High School diploma and 1–2 years of related experience. Proficiency in Microsoft Office, strong communication, and attention to detail are

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years of related experience preferred.

Responsibilities

• Mobilize field technicians for turnaround jobs, including site specifics and travel & lodging arrangements.
• Quote preparation, order processing, and invoicing as necessary.
• Scheduling/dispatching Technicians to various jobs.
• Compile and provide job specifications to technicians.
• Support Technicians during field service activities.
• Liaise with Service Managers regarding filed items needed and issue project specific input.
• Support the customer billing process and ensure all expenses are properly accounted for.
• Contact customers for repeat service work.
• Work with TriNova Service and Sales Team to achieve service goals.

Skills

Communication

Microsoft Office

Attention to detail

Organized

Adaptable

Education

High School diploma

Tools

Microsoft Office Suite

Job description

TriNova, Inc. is seeking a Service Coordinator to support the service department as a liaison among Technicians, Service Manager, Sales, and Customers. You will ensure quotes and orders are accurately prepared and entered into the TriNova database, and coordinate field technicians to sites in a timely manner.

This full-time clerical role requires a High School diploma and 1–2 years of related experience. Proficiency in Microsoft Office, strong communication, and attention to detail are