Service Coordinator

Arch Staffing and Consulting; Michigan; Hybrid; USD 40,000 - 56,000; Full time

Job summary

Arch Staffing and Consulting seeks a Service Coordinator to support after-market service and warranty work. The role involves setting up site surveys, coordinating parts and services, and responding promptly to service orders from vendors and account managers.

The ideal candidate holds an associates degree with 2 years of relevant experience and strong MS Office (Excel) skills. A multitasking ability is essential, with a Monday–Friday schedule and potential for a hybrid work setup after training.

Qualifications

• Associates degree and 2 years relevant experience.
• Proficiency in MS Office, with an emphasis in Excel.
• Ability to handle multiple projects at a time.

Responsibilities

• Coordinate site surveys and service orders; respond to service calls from vendors and account managers.
• Facilitate parts and services as needed to support after-market service and warranty work.
• Maintain professional communication in verbal and written forms.
• Support scheduling and coordination across multiple ongoing tasks.

Skills

Communication

Multitasking

Time management

MS Office proficiency

Excel proficiency

Education

Associates degree

2 years relevant experience

Tools

Excel

MS Office

Job description

Job Description

The service coordinator will support the organization through after-market service and warranty work. This position requires a high level of professionalism in all verbal and written communication. The work will involve setting up site surveys, responding in a timely manner to service calls and service orders from vendors, account managers, web based requests and coordinating the necessary parts and services as needed.

The ideal candidate will have an associates degree and 2 years relevant experience. Must also be proficient in MS Office, with an emphasis in excel. The ability to handle multiple projects at a time will be critical.

This is a Monday-Friday position, 8am start. Once trained and hired in full time, the position can be eligible for hybrid work model of 2 days in office and 3 days remote.