Field Service Mechatronics Technician – Laser Cutting

MC Machinery Systems - USA

Concord (NC)

On-site

USD 70,000 - 100,000

Full time

2 days ago

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Job summary

MC Machinery Systems - USA is seeking a Field Service Mechatronics Technician to service Mitsubishi laser cutting equipment. You will diagnose and repair complex faults on CNC laser systems at customer sites in the Charlotte/Concord, NC area, performing rebuilds, alignments, and calibrations while documenting actions thoroughly.

The role requires strong electrical/mechanical troubleshooting skills, proficiency with diagnostic tools, and excellent communication.

Qualifications

Background in machining, manufacturing environments, or industrial equipment.
Fluency with diagnostic gear: voltmeters/multimeters; precision tools.
Comfort with Windows PCs and service software.
Clear, professional communication in writing and speaking.
Willingness to travel Monday–Friday and work on customer sites.

Responsibilities

On-site troubleshooting and repair of Mitsubishi CNC laser systems at customer facilities.
Perform detailed inspections, component swaps, rebuilds, alignments, and system calibrations.
Deliver remote triage by phone to expedite solutions when travel isn’t immediately required.
Translate technical findings into clear updates, timelines and post-repair guidance for customers.
Document service actions thoroughly and submit accurate expense reports on time.
Maintain readiness of tools, test equipment and service vehicles.