Field Service Mechatronics Technician — Laser Cutting Equipment

MC Machinery Systems Inc.; Concord (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

MC Machinery Systems Inc. is seeking a field technician to service Mitsubishi laser cutting systems. You will troubleshoot and repair on-site at customer facilities, perform calibrations, and provide post-repair guidance with clear updates.

The role requires strong diagnostic skills, precision-measure tools, and the ability to travel Monday–Friday across regional sites. The ideal candidate has an electronics/mechatronics background, experience with CNC lasers and electrical schematics, and

Qualifications

• Background in machining, manufacturing environments, or industrial equipment.
• Ability to use diagnostic gear (voltmeters/multimeters) and precision tools (calipers, micrometers, dial indicators).
• Comfort with Windows PCs and service software.
• Clear, professional written and verbal communication.
• Able to work at heights and travel extensively Monday–Friday.
• Valid driver's license and clean driving record.

Responsibilities

• Serve on-site at customer facilities, troubleshooting and repairing Mitsubishi CNC lasers.
• Perform inspections, component swaps, rebuilds, alignments, and calibrations.
• Provide remote triage by phone to expedite solutions when travel isn’t required.
• Translate technical findings into updates, timelines, and post-repair guidance.
• Use schematics/wiring diagrams to pinpoint issues and execute fixes.
• Document actions and submit expense reports promptly.
• Maintain tools, test equipment, and service vehicles in readiness.
• Contribute to additional tasks to deliver exceptional customer outcomes.

Skills

Machining background

Industrial equipment

Diagnostic gear

Windows OS

Clear communication

Travel readiness

Height access

Education

Associate degree or tech cert in electronics/mechanics/mechatronics

Tools

Voltmeters

Multimeters

Calipers

Micrometers

Dial indicators

Oscilloscopes

Electrical schematics

Service software

Job description

Department: Laser Service Location: Charlotte/Concord, NC Area

Join a mission to keep manufacturers moving

When a high‑throughput shop’s laser goes down, every minute counts. You’ll be the trusted specialist who restores productivity—combining mechanical finesse, electrical insight, and calm communication to bring Mitsubishi laser cutting systems back online. We invest in comprehensive training so you can build a rewarding, long‑term career in machinery and manufacturing technology.

How you’ll make an impact

• Serve on site at customer facilities, troubleshooting and repairing complex faults on Mitsubishi CNC lasers.
• Carry out detailed inspections, component swaps, rebuilds, alignments, and system calibrations.
• Deliver remote triage by phone to expedite solutions when travel isn’t immediately required.
• Translate technical findings into clear updates, timelines, and post‑repair guidance for customers.
• Use schematics, wiring diagrams, and block diagrams to pinpoint issues and execute precise fixes.
• Document service actions thoroughly and submit accurate expense reports on time.
• Uphold the readiness of tools, test equipment, and service vehicles.
• Contribute to additional tasks that drive exceptional customer outcomes.

What it takes to succeed

• Background with machining, manufacturing environments, or industrial equipment.
• Fluency with diagnostic gear: voltmeters/multimeters; precision tools such as calipers, micrometers, and dial indicators.
• Comfort with Windows PCs and service software.
• Clear, professional communication in writing and speaking.
• Able to work at heights as needed.
• Valid driver’s license, clean driving record, and the ability to travel extensively Monday–Friday.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Preparation

• Associate degree or technical certification in electronics, mechanics, mechatronics, or related discipline.
• Evidence of strong electrical and mechanical troubleshooting.
• Experience reading manuals, electrical schematics, and wiring diagrams.
• Hands‑on use of voltmeters, oscilloscopes, and related electrical measurement tools.
• Proficiency with indicators, micrometers, feeler gauges, and similar precision instruments.

Travel rhythm

Most weeks involve Monday–Friday travel with typical return by Friday evening. Travel is primarily regional, with the possibility of nationwide or occasional international assignments.

Environment & safety

• Work primarily takes place indoors at customer sites and may expose you to temperature swings, noise, and typical industrial conditions.
• Frequent driving in a personal vehicle or company‑approved rental; mileage or rental reimbursed per company policy.
• Occasional overtime; safe vehicle operation is essential.

Physical capability

• Frequent bending, twisting, kneeling, standing, and repetitive hand work.
• Lift/carry up to 20 lbs. regularly and up to 50 lbs. occasionally.
• Push/pull equipment up to 50 lbs.; heavier loads may be moved with carts or mechanical aids.
• Good visual acuity, including color recognition.

Technical toolkit

• Electrical Schematics
• Electrical Troubleshooting Skills
• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• CNC Machine Repair
• CNC Machine Installation
• Electrical Systems Diagnostics & Repair
• Commercial Electrical Expertise
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• Electrical / Electronic Systems
• High Voltage Systems
• Pneumatics Troubleshooting
• Service
• Maintenance and Repair Skills
• Industrial Electrical Experience
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Electrical Schematic Reading
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation
• Blueprint Reading
• Basic Computer Skills

Machines & technologies you’ll support

• CNC Laser Cutter (Mitsubishi, Mazak, Trumpf, Amada, Cincinnati, Bystronic, Prima-Power, Hankwang)
• Variable Frequency Drives (VFD)
• Programmable Logic Controller (PLC) (Fanuc, Allen Bradley, Mitsubishi, Siemens)
• Servo Motors

Diversity & inclusion

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.