Field Service Mechanic: Diesel & Hydraulics Expert — Training & Benefits

Sudden Service; Bessemer (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Vacation

10 Holidays

401K

Life Insurance

Job summary

Taylor Sudden Service (SSI) seeks a field Service Technician to ensure excellent customer relations by delivering prompt service and maintenance on new and used equipment. You will inspect, diagnose, repair, and train customer operators on machine operation and warranty requirements, while reporting time and parts for billing.

The role emphasizes travel, on-site service, and teamwork with the Service Supervisor to optimize schedules and customer satisfaction.

Qualifications

• Some vocational or formal schooling in hydraulics and diesel engine repair.
• Three years of on-the-job experience in diesel mechanics and hydraulics.
• AWSD14 Welding Test is encouraged to be passed for future promotions.

Responsibilities

• Consults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need.
• Diagnose malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls.
• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
• Inspects, operates, and tests machines upon initial delivery, at specified inspection intervals and after repair work.
• Reports to Service Supervisor information such as customer name, machine description, nature of malfunction, time, mileage for billing.
• Promotes and enhances the company image by maintaining a neat appearance and vehicle condition.
• Experienced staff may train new servicemen or supervise a team on large units or joint repair jobs.
• Must complete work orders and related paperwork in a timely manner.
• Continuing education through company training and technical literature.

Skills

Verbal communication

Written communication

Basic computer skills

Driver's license

DOT certification

Lifting 50 pounds

Overnight travel

Education

Vocational hydraulics training

Diesel repair schooling

Job description

Taylor Sudden Service (SSI) seeks a field Service Technician to ensure excellent customer relations by delivering prompt service and maintenance on new and used equipment. You will inspect, diagnose, repair, and train customer operators on machine operation and warranty requirements, while reporting time and parts for billing.

The role emphasizes travel, on-site service, and teamwork with the Service Supervisor to optimize schedules and customer satisfaction.