Field Service Manager: Security Ops & Payroll

Securitas; Waukesha (WI); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K options

Life Insurance

AD&D Insurance

Disability Insurance

Telemedicine

Paid Time Off

Free uniforms

Paid training

Weekly pay

Employee assistance

DailyPay access

Discounts on childcare

Discounts on pet care

Discounts on vehicles

Cell phone plans

Travel discounts

More discounts

Job summary

Securitas in Waukesha, WI is hiring an Experienced Account Manager to supervise security officers, coordinate shifts, and maintain payroll and client relations. The role emphasizes leadership, scheduling, training, and delivering high-quality service across multiple sites.

The position offers a full benefits package and weekly pay, with a focus on meeting client expectations and developing a high-performing team. Prior security or military experience is preferred.

Qualifications

• Must be at least 18 years old.
• Valid driver's license and clean driving record.
• High school diploma or GED required.
• Law enforcement or military experience preferred.
• Experience in scheduling, payroll, and training preferred.
• Proficient in basic computer and technology use.
• Strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Reliable and self-motivated.
• Strong customer service and interpersonal skills.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.

Skills

Leadership

Scheduling

Payroll processing

Training

Customer service

Computer skills

Planning

Organizing

Initiative

Reliability

Education

HS diploma or GED

Tools

MS Office

Job description

Securitas in Waukesha, WI is hiring an Experienced Account Manager to supervise security officers, coordinate shifts, and maintain payroll and client relations. The role emphasizes leadership, scheduling, training, and delivering high-quality service across multiple sites.

The position offers a full benefits package and weekly pay, with a focus on meeting client expectations and developing a high-performing team. Prior security or military experience is preferred.