Account Manager

Securitas; Waukesha (WI); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K options

Life Insurance

AD&D Insurance

Disability Insurance

Telemedicine

Paid Time Off

Free uniforms

Paid training

Weekly pay

Employee assistance

DailyPay access

Discounts on childcare

Discounts on pet care

Discounts on vehicles

Cell phone plans

Travel discounts

More discounts

Job summary

Securitas in Waukesha, WI is hiring an Experienced Account Manager to supervise security officers, coordinate shifts, and maintain payroll and client relations. The role emphasizes leadership, scheduling, training, and delivering high-quality service across multiple sites.

The position offers a full benefits package and weekly pay, with a focus on meeting client expectations and developing a high-performing team. Prior security or military experience is preferred.

Qualifications

• Must be at least 18 years old.
• Valid driver's license and clean driving record.
• High school diploma or GED required.
• Law enforcement or military experience preferred.
• Experience in scheduling, payroll, and training preferred.
• Proficient in basic computer and technology use.
• Strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Reliable and self-motivated.
• Strong customer service and interpersonal skills.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.

Skills

Leadership

Scheduling

Payroll processing

Training

Customer service

Computer skills

Planning

Organizing

Initiative

Reliability

Education

HS diploma or GED

Tools

MS Office

Job description

Experienced Account Manager

Primary Location: Waukesha, WI

Wage: $30.00/HR

We offer a full benefits package, PTO, weekly pay, and more!

Are you a motivated and experienced security professional looking for the next step in your career? The Area has an exciting opportunity for a Field Service Manager! We are seeking a personable, dedicated individual to supervise a team of security officers to ensure operational effectiveness.

The ideal candidate will be equipped in handling scheduling, payroll processing, and site training. They must have previous experience in developing a high performing team with strong customer service skills and great communication.

Perks & Benefits

• Medical, Dental, Vision, & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments with Telemedicine.
• Paid Time Off, Free Uniforms, Paid Training, & Weekly Pay (every Thursday).
• Employee Assistance Program.
• DailyPay Access Program!
• Discounts On Childcare, Pet Care, Vehicles, Cell Phone Plans, Travel, & So Much More!

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.

Position Requirements

• Must be at least 18 years of age.
• Valid driver's license and clear driving record required.
• High school diploma or GED required.
• Law enforcement or military experience preferred.
• Additional experience in scheduling, payroll, and training is preferred.
• Proficient in basic computer and technology use.
• Strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Reliable and self-motivated.
• Strong customer service and interpersonal skills a must.
• All candidates must be willing to participate in Securitas' pre-employment screen process, including drug screen and background investigation.

See a different world.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].