Field Service Manager — Lead Tech Teams, Vehicle & Bonus

Spectrum Search Group; Kennewick (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Comprehensive healthcare

10% annual bonus

Job summary

Spectrum Search Group is seeking a Service Manager to lead field operations for a high-volume branch. This hands-on leadership role will manage technicians, drive daily execution, maintain service quality, and push performance against financial metrics.

With growth potential into Branch Management, you will oversee scheduling, routing, budgets, and safety compliance while delivering exceptional service to residential and commercial customers across multiple brands.

Qualifications

• 3+ years of leadership experience managing technicians or field employees.
• Experience in field-service environments and scheduling.
• Strong ability to manage productivity, quality, and customer satisfaction.

Responsibilities

• Lead and develop field teams, hire/train, and conduct performance reviews.
• Oversee scheduling, routing, operations, and budgeting for the branch.
• Ensure safety, compliance, and high service quality while driving profitability.

Skills

Leadership

Scheduling

KPIs

Communication

Driver's license

Job description

Spectrum Search Group is seeking a Service Manager to lead field operations for a high-volume branch. This hands-on leadership role will manage technicians, drive daily execution, maintain service quality, and push performance against financial metrics.

With growth potential into Branch Management, you will oversee scheduling, routing, budgets, and safety compliance while delivering exceptional service to residential and commercial customers across multiple brands.