Field Services Leader: Growth, Health Coverage & Bonus

Spectrum Search Group; Boise (ID); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Healthcare coverage

Annual bonus (10%)

Résumé du poste

Spectrum Search Group seeks a Service Manager to lead field operations for a high-volume, PE-backed home services organization. You will manage technicians, drive daily execution, ensure safety and quality, and guide growth into Branch Management.

Join a fast-growing company with multiple brands across states, offering a company vehicle, comprehensive healthcare, and a ~10% annual bonus.

Qualifications

• 3+ years of leadership experience managing technicians or field employees.
• Experience in lawn care, landscaping, pest control, tree care, HVAC, plumbing, electrical, facilities services, distribution, or another field-service environment.
• Strong background in scheduling, routing, workforce planning, and daily operations.
• Experience hiring, onboarding, training, and developing employees.
• Proven ability to manage productivity, labor, quality, and customer satisfaction.
• Comfortable using systems, reporting, and KPIs to drive performance.
• Strong communication and leadership skills.
• Valid driver's license with a safe driving record.

Responsabilités

• Hire, train, coach, and develop field technicians
• Conduct performance reviews and manage employee performance
• Drive accountability, engagement, and team culture
• Ensure team members maintain required certifications and licenses
• Identify training needs through ride-alongs, audits, and field observations
• Oversee scheduling, routing, workforce planning, and capacity management
• Ensure work is completed safely, efficiently, and to quality standards
• Monitor productivity, labor utilization, and service delivery
• Manage equipment, vehicles, materials, and supplies
• Resolve customer issues and service concerns
• Manage department budgets, labor costs, and operational expenses
• Monitor KPIs and productivity metrics
• Identify opportunities to improve efficiency and profitability
• Support revenue growth through strong operational execution
• Provide field leadership and inspections
• Ensure compliance with safety, licensing, and regulatory requirements
• Implement best practices and process improvements

Connaissances

Leadership

Field operations

Scheduling & routing

Team development

Budget/P&L awareness

Customer service

Safety/compliance

Driver's license

Description du poste

Spectrum Search Group seeks a Service Manager to lead field operations for a high-volume, PE-backed home services organization. You will manage technicians, drive daily execution, ensure safety and quality, and guide growth into Branch Management.

Join a fast-growing company with multiple brands across states, offering a company vehicle, comprehensive healthcare, and a ~10% annual bonus.