Field Service Manager — Fire & Life Safety

Fire Protection Services, LLC; Atlanta (GA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K

Comprehensive PTO

Company vehicle

Company laptop and cell phone

Job summary

Fire Protection Services, LLC in Atlanta, GA is seeking a Field Manager - Service to lead our experienced Service Team and oversee jobs from start to finish.

You will solicit customer approvals, order parts, schedule work, close out jobs, and assist with estimates and billing while setting the standard for others to follow. This role emphasizes safety, customer service, and team development, with a company vehicle, laptop, and cell phone provided.

Qualifications

• Experience in the Fire and Life Safety industry preferred.
• Leadership/management experience is a plus.
• Strong problem-solving and customer service skills are essential.

Responsibilities

• Lead and manage the Service Team to deliver high-quality service.
• Oversee jobs from start to finish: solicit approvals, order parts, schedule work, close out.
• Assist with estimates, billing, and payments; provide phone support and ensure customer satisfaction.

Skills

Problem-solving

Communication

Online reporting tools

Job description

Fire Protection Services, LLC in Atlanta, GA is seeking a Field Manager - Service to lead our experienced Service Team and oversee jobs from start to finish.

You will solicit customer approvals, order parts, schedule work, close out jobs, and assist with estimates and billing while setting the standard for others to follow. This role emphasizes safety, customer service, and team development, with a company vehicle, laptop, and cell phone provided.