Field Service Manager - Cranes & Hoist Ops

Deanna Nesbit & Associates; Greensboro (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Deanna Nesbit & Associates seeks an experienced Service Manager to lead field service and maintenance operations in a fast-paced industrial setting. You will oversee technicians, scheduling, safety, and customer satisfaction, driving strong performance and reliability.

The role requires hands-on leadership, mechanical/electrical aptitude, crane/hoist experience, and the ability to manage service teams across multiple sites.

Qualifications

• 10+ years managing service technicians in the overhead crane/hoist industry.
• Strong mechanical/electrical aptitude; crane/hoist experience required.
• Experience with service management systems, scheduling tools, and MS Office.

Responsibilities

• Oversee scheduling, dispatching, and assignment of service, inspection, and repair work.
• Ensure timely completion of work orders, inspections, preventive maintenance, and emergencies.
• Hire, train, coach, and mentor technicians and service coordinators.
• Conduct performance reviews and promote safety, accountability, and teamwork.

Skills

Leadership

Communication

Customer service

Scheduling

Safety compliance

Tools

MS Office

Service management systems

Scheduling tools

Job description

Deanna Nesbit & Associates seeks an experienced Service Manager to lead field service and maintenance operations in a fast-paced industrial setting. You will oversee technicians, scheduling, safety, and customer satisfaction, driving strong performance and reliability.

The role requires hands-on leadership, mechanical/electrical aptitude, crane/hoist experience, and the ability to manage service teams across multiple sites.