Field Service Manager - Central (Texas)

SteelcoBelimed; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401(k) with partial company match

Paid time off

Car Allowance

Company cell phone

Laptop

Job summary

SteelcoBelimed, a leader in sterilization solutions, seeks a Field Service Manager for the US Southwest region. You will oversee the designated service region including workforce selection, performance management, and customer relations, with travel across Texas and neighboring states.

You will build and lead a field service team of at least 10 technicians, drive profitability, and partner with Sales to seize new service opportunities while maintaining service excellence and safety standards.

Qualifications

• Associate’s degree or equivalent work experience.
• Hands-on experience managing a field team of at least 10 mechanical technicians.
• Ability to creatively solve business problems through gathering and analyzing data.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite and other basic computer literacy.
• Knowledge of OSHA standards in a service environment.
• Acceptable driving record.
• Ability to travel extensively with little notice prior to travel (20% overnight).
• Able to obtain a valid passport for occasional international travel.

Responsibilities

• Monitor and manage the overall performance of the service zone, including revenue, expense management, and penetration into the install base.
• Ensure the achievement of all key and operational measures, especially in the areas of safety, development, customer satisfaction, operational improvements, revenue generation, and profitability.
• Develop and manage growth and profitability of the field service business by tracking financial performance to ensure profitability.
• Partner with the Sales team to assist in securing capital equipment sales, new service opportunities, and to retain current business; presents the service offering to customers as required.
• Lead the hiring, training, and development of the field service team.
• Drive performance management, including performance reviews, coaching, and development opportunities to direct reports.
• Develop and implement profitable service programs resulting in sales lead generation and excellent customer service.
• Promote seamless collaboration between Sales and Service teams to drive profitability and efficiency.

Skills

Field team leadership

Data analysis

Interpersonal communication

Microsoft Office

OSHA knowledge

Travel readiness

Driving license

Education

Associate’s degree or equivalent

Tools

MS Office Suite

Job description

SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, ‘Innovate with confidence’, drives us to meet customer needs with cutting‑edge products and services. We are your ideal partner for tailored, end‑to‑end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers’ ever‑changing requirements. We believe that winning teams are the key to our success. In SteelcoBelimed you will work in an international, open‑minded and hands‑on team in a growing industry, committed to improving the health of our society. Apply for this challenging role and join our team in the US.

Your responsibilities

As the Field Service Manager you will manage all aspects of the designated service region, including but not limited to, workforce selection, performance management, P&A monitoring, territory needs and opportunities, as well as customer relations.

Territory: Texas, Oklahoma, Louisiana, New Mexico, Arkansas, Mississippi

• Monitor and manage the overall performance of the service zone, including revenue, expense management, and penetration into the install base
• Ensure the achievement of all key and operational measures, especially in the areas of safety, development, customer satisfaction, operational improvements, revenue generation, and profitability
• Develop and manage growth and profitability of the field service business by tracking financial performance to ensure profitability
• Partner with the Sales team to assist in securing capital equipment sales, new service opportunities, and to retain current business; presents the service offering to customers as required
• Lead the hiring, training, and development of the field service team
• Drive performance management, including performance reviews, coaching, and development opportunities to direct reports
• Develop and implement profitable service programs resulting in sales lead generation and excellent customer service
• Promote seamless collaboration between Sales and Service teams to drive profitability and efficiency

Your profile

• Associate’s degree or equivalent work experience
• Hands‑on experience managing a field team of at least 10 mechanical technicians
• Ability to creatively solve business problems through gathering and analyzing data
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite and other basic computer literacy
• Knowledge of OSHA standards in a service environment
• Acceptable driving record
• Ability to travel extensively with little notice prior to travel (:20% overnight)
• Able to obtain a valid passport for occasional international travel

Our offer

As a full‑time team member, you will be eligible for our excellent benefits package to include:

• medical
• dental
• vision
• 401(k) with a partial company match
• paid time off and more!
• Car Allowance program
• company cell phone
• laptop

Join our team and take your career further.