Field Service Technician - Paramus, NJ

SteelcoBelimed AG; Paramus (NJ); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid training

Parental leave

Company vehicle or car allowance

Job summary

SteelcoBelimed AG is seeking a Field Service Technician to travel to hospital sites for installation, service and maintenance of our sterilization products. The role involves remote home-based work with travel within the North Jersey region and surrounding areas.

Training includes 90 days on-the-job plus 3 weeks classroom training at our Charleston, SC headquarters. You will troubleshoot, install, repair and service equipment while maintaining strong customer relationships.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls.
• Experience troubleshooting water and pneumatic process controls.
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment.
• Ability to read and red-line P&ID and electrical schematics.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions using test instruments.
• Install, modify and repair SteelcoBelimed and/or 3rd party equipment.
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance with daily repairs.
• Demonstrate correct usage and application of equipment to customers.
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner.
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations.
• Promote and maintain good customer relations through high standards of professionalism.

Skills

Electrical wiring

Troubleshooting

Calibration

Piping

Schematics reading

Travel readiness

Driver's license

Education

High School Diploma

Tools

Diagnostic tools

Job description

SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, ‘Innovate with confidence’, drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers’ ever-changing requirements.

We believe that winning teams are the key to our success. In SteelcoBelimed you will work in an international, open-minded and hands-on team in a growing industry, committed to improving the health of our society.

Your responsibilities

As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of SteelcoBelimed products while providing excellent service to customers.

This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Technician, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.

Training: 90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquarters

This is a remote, home-based position traveling within the North Jersey region and around a 2-4 hour driving radius of the area. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.

• Troubleshoot and diagnose equipment malfunctions using test instruments
• Measure and adjust digital and analog instrumentation using calibration equipment
• Install, modify and repair SteelcoBelimed and/or 3rd party equipment
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
• Demonstrate correct usage and application of equipment to customers
• Conduct product in-service trainings as required
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Monitor customer chemical orders, contract sales and renewals
• Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment

Your profile

• High school diploma or equivalent
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
• Ability to perform piping of copper, brass and stainless steel piping
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
• Ability to lift at least fifty pounds unassisted
• Ability to climb over and crawl under equipment
• Ability to travel extensively with little notice prior to travel
• Must have a valid driver’s license and acceptable driving record
• Ability to work nights, weekends and holidays as business need dictates
• Ability to maintain compliance of all credentialing requirements in order to access customer sites

Our offer

As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, life and disability insurances, 401(k) with a company match, paid time off, paid training, and paid parental leave! Field Technicians also have the option of a company assigned fleet vehicle or monthly car allowance.

Join our team and take your career further.