Field Service Technician - Olympia/Tacoma, WA

SteelcoBelimed; Olympia (WA); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Company vehicle option

Monthly car allowance

Benefits package including medical, 4?

Paid time off and training

Job summary

SteelcoBelimed is seeking a Field Service Technician to travel to hospital sites for installation, service and maintenance of sterilization equipment. You will diagnose malfunctions, calibrate instrumentation and train customers on proper operation, with travel encompassing the Olympia/Tacoma region and occasional overnights during training.

We provide two weeks of classroom training, 90 days of OJT, and a final advanced course. A boilers license requirement will be pursued after hours.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls.
• Experience troubleshooting water and pneumatic process controls.
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and calibration equipment.
• Ability to read P&ID and electrical schematics.
• Willingness to travel frequently and work nights/weekends as needed.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions using test instruments.
• Measure and adjust digital and analog instrumentation using calibration equipment.
• Install, modify and repair SteelcoBelimed and/or 3rd party equipment.
• Manage customer base effectively; balancing PM workload with daily repairs.
• Demonstrate correct usage and application of equipment to customers.
• Conduct product in-service trainings as required.
• Complete service reports, timesheets, expense reports and parts lists promptly.
• Maintain an organized work vehicle with tools, manuals and parts.
• Monitor customer chemical orders, contract sales and renewals.
• Promote and maintain good customer relations with professionalism and integrity.

Skills

Electrical wiring

Pneumatic controls

Diagnostic tools

P&ID reading

Customer service

Education

High school diploma

Job description

SteelcoBelimed is a leading global supplier of innovative cleaning, disinfection and sterilization solutions for medicine, with subsidiaries in Europe, USA and China. Under the brand name SteelcoBelimed we develop, produce and distribute equipment for hospitals and clinics. Our more than 1000 employees in 10 countries have been working tirelessly for over 40 years to provide our customers with absolute confidence in sterile processing solutions.

Your responsibilities

As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of SteelcoBelimed products while providing excellent service to customers.

This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.

Training is provided to all new technicians - two weeks of initial classroom training, 90 days of OJT and one week of advanced classroom instruction. This role will also require obtaining a boilers license upon completion of state mandated hours.

This is a remote, home-based position traveling around the Olympia/Tacoma area and covering within a 2-4 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.

• Troubleshoot and diagnose equipment malfunctions using test instruments
• Measure and adjust digital and analog instrumentation using calibration equipment
• Install, modify and repair SteelcoBelimed and/or 3rd party equipment
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
• Demonstrate correct usage and application of equipment to customers
• Conduct product in-service trainings as required
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Monitor customer chemical orders, contract sales and renewals
• Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment

Your profile

• High school diploma or equivalent
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
• Ability to perform piping of copper, brass and stainless steel piping
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
• Ability to lift at least fifty pounds unassisted
• Ability to climb over and crawl under equipment
• Ability to travel extensively with little notice prior to travel
• Must have a valid driver’s license and acceptable driving record
• Ability to work nights, weekends and holidays as business need dictates
• Ability to maintain compliance of all credentialing requirements in order to access customer sites

Our offer

As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, life and disability insurances, 401(k) with a company match, paid time off and paid training! Field Technicians also have the option of a company assigned fleet vehicle OR monthly car allowance.

Join our team and take your career further.