Field Service Manager

Expansa; Houston (TX); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Company-paid training and development

Career advancement opportunities

Stable, team-oriented work environment

Descripción de la vacante

Expansa is seeking an experienced Field Service Manager to lead field service operations, ensure readiness of industrial water rental equipment, and provide exceptional customer support. You will oversee technicians, coordinate projects, and drive service quality across a growing operation.

This hands-on leadership role requires strong problem-solving skills, the ability to manage teams, and a commitment to safety and reliable service for customers in various industrial settings.

Formación

• High school diploma or equivalent.
• 5+ years of field service, industrial water treatment, or related operations.
• Leadership or management experience.
• Valid driver’s license.

Responsabilidades

• Lead daily field service operations, schedules, and team performance.
• Oversee maintenance, repair, and readiness of industrial water rental equipment.
• Coordinate staffing, equipment, and resources for customer projects.
• Ensure work is completed safely, on time, and to quality standards.
• Serve as a key contact for customer needs, updates, and issue resolution.
• Troubleshoot field, equipment, and operational issues.
• Train, mentor, and develop field service employees.
• Track inventory, service records, and operational documentation.
• Drive continuous improvement in service quality and efficiency.

Conocimientos

Leadership

Customer service

Troubleshooting

Multitasking

Mechanical/technical aptitude

Educación

High school diploma or equivalent

Technical or vocational training

Relevant certifications

Herramientas

Pumps

Filtration

UF systems

NF systems

RO systems

DI systems

Descripción del empleo

Expansa is a premium provider of turnkey water treatment solutions for heavy industrial clients and municipal activities with corporate offices in Houston, TX.

Founded in 2015, we build on a rich tradition of commitment to providing premium services at a great value to our customers.

Job Summary

We are seeking an experienced Field Service Manager to lead field service operations, industrial rental equipment readiness, and customer support activities. This role oversees technicians, coordinates projects, ensures equipment reliability, and delivers exceptional service to customers.

This is a strong opportunity for a hands-on leader who enjoys problem-solving, managing teams, and making an impact in a growing operation.

Responsibilities

• Lead daily field service operations, schedules, and team performance
• Oversee maintenance, repair, and readiness of industrial water rental equipment
• Coordinate staffing, equipment, and resources for customer projects
• Ensure work is completed safely, on time, and to quality standards
• Serve as a key contact for customer needs, updates, and issue resolution
• Troubleshoot field, equipment, and operational issues
• Train, mentor, and develop field service employees
• Track inventory, service records, and operational documentation
• Drive continuous improvement in service quality and efficiency

Qualifications

Required:

• High school diploma or equivalent
• 5+ years of experience in field service, industrial water treatment, or related operations
• Leadership or management experience
• Valid driver’s license

Preferred:

• Technical or vocational training
• Experience with pumps, filtration, UF, NF, RO, and DI systems
• Relevant certifications

Skills

• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Strong troubleshooting and decision-making skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong mechanical and technical aptitude

Physical & Schedule Requirements

• Ability to lift up to 50 lbs
• Ability to work in industrial and field environments
• Willingness to travel nationwide, including short notice travel
• Ability to work extended hours, weekends, or holidays as needed

Benefits

We offer competitive benefits, ongoing training, and the opportunity to build a long-term career with a stable and growing company.

• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Company-paid training and development
• Career advancement opportunities
• Stable, team-oriented work environment