Field Service Leadership Manager – After-Sales & Growth

Premier Tech; Westview Gardens (AL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Life insurance

401(K) retirement plan with company 1:

Job summary

PremierTech Systems and Automation is seeking a leader to head a field service team, enhancing facility efficiency through robotics and automation. You will drive performance, coach staff, and maintain strong client relationships while ensuring safety and quality in service delivery.

The role requires engineering credentials, proven leadership, and strong communication to coordinate across customers and internal teams. Expect travel and ongoing collaboration with clients to optimize outcomes.

Qualifications

• Technical background: degree in engineering or related field.
• Proven leadership experience coaching and motivating a team.
• Customer-focused with ability to understand client needs.
• Strong communication across multiple stakeholders.
• Solid business understanding and project coordination ability.
• Able to manage several projects simultaneously to completion.

Responsibilities

• Lead a team of field service technicians and drive performance.
• Promote health and safety to mitigate risks and issues.
• Coach team members to optimize skills and outcomes.
• Engage in customer calls and visits to sustain strong relationships.
• Monitor performance indicators to improve customer experience and finances.
• Travel approximately 25% annually to support field operations.

Skills

Leadership

Customer focus

Communication

Business IQ

Project management

Education

Engineering degree or related field

Job description

PremierTech Systems and Automation is seeking a leader to head a field service team, enhancing facility efficiency through robotics and automation. You will drive performance, coach staff, and maintain strong client relationships while ensuring safety and quality in service delivery.

The role requires engineering credentials, proven leadership, and strong communication to coordinate across customers and internal teams. Expect travel and ongoing collaboration with clients to optimize outcomes.