Field Service Lead: Build a High-Performance Tech Team

Reasors Food Stores; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Reasors Food Stores is seeking a Field Service Engineer Lead to guide a team of technicians, drive service excellence, and support growth across the business unit. You will oversee daily operations, scheduling, and performance metrics to deliver safe and reliable automation and control solutions for our customers.

The ideal candidate has significant experience in industrial automation and leadership, with a track record of improving service delivery, safety, and customer relationships.

Qualifications

• Bachelor's degree or equivalent in engineering, automation, or related field.
• 5–10 years in industrial automation, controls, or field service leadership.
• Proven ability to improve service delivery and customer satisfaction.

Responsibilities

• Lead day-to-day field service operations, ensuring safe, high-quality service delivery.
• Coordinate schedules, assignments, and resources to maximize productivity.
• Mentor and develop field service technicians and coordinators.

Skills

Leadership

Field service management

Industrial automation

Project coordination

Customer relationship

Education

Bachelor's degree in Engineering or related field

Tools

ERP systems

CRM platforms

SCADA

HMI

PLC

Job description

Reasors Food Stores is seeking a Field Service Engineer Lead to guide a team of technicians, drive service excellence, and support growth across the business unit. You will oversee daily operations, scheduling, and performance metrics to deliver safe and reliable automation and control solutions for our customers.

The ideal candidate has significant experience in industrial automation and leadership, with a track record of improving service delivery, safety, and customer relationships.