Field Service Leader: Optimize Ops & Customer Outcomes

Honeywell International, Inc.; Olympia (WA); On-site; USD 119,000 - 148,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401(k) match

Paid time off

Parental leave

12 Paid Holidays

Job summary

Honeywell International, Inc. in the United States seeks a Field Service Manager to lead a team of field service professionals delivering safe, efficient, high‑quality service to customers.

You will drive performance, customer satisfaction, and employee development through strong leadership and disciplined execution. You will partner with sales, operations, engineering, supply chain, and finance to achieve customer and business objectives, while managing a ~$25M P&L and guiding ~10 Field

Qualifications

• Proven field service or technical operations leadership with team development.
• Ability to manage competing customer demands and priorities.
• Strong communication, coaching, leadership, and data-based decision-making.

Responsibilities

• Lead safe, efficient field service delivery for a ~$25M P&L and ~10 Field Engineers/Supervisors.
• Optimize workforce planning, metrics, and cross-functional collaboration to meet commitments.
• Develop personnel through recruiting, retention, and succession planning while promoting safety.
• Strengthen customer relationships and deliver service-contract commitments.
• Improve revenue attainment, cost control, and margins through data-driven actions.

Skills

Field service leadership

Customer engagement

Analytical decision-making

Coaching & development

Education

Bachelor's degree in Engineering

Advanced technical/business/operations degree preferred

Job description

Honeywell International, Inc. in the United States seeks a Field Service Manager to lead a team of field service professionals delivering safe, efficient, high‑quality service to customers.

You will drive performance, customer satisfaction, and employee development through strong leadership and disciplined execution. You will partner with sales, operations, engineering, supply chain, and finance to achieve customer and business objectives, while managing a ~$25M P&L and guiding ~10 Field