Global Field Services Leader

Honeywell INC.; Des Plaines (IL); Presencial; USD 215 000 - 260 000; Tempo integral

Resumo da oferta

Honeywell Technologies is seeking a Director to lead a global field services team, partnering with Technical Services, Sales, Project Management, and leadership to optimize resource deployment and field execution. The role focuses on expanding service offerings and delivering measurable customer value while maintaining safety and quality standards.

The position requires strong leadership, commercial acumen, and a passion for developing people, with a track record in operational transformation

Qualificações

• Bachelor's degree in Engineering, Operations, Business, or related technical discipline.
• 10+ years of experience in field services, technical services, operations, project execution, or related industrial service functions.
• 5+ years of people leadership experience managing global or multi-regional teams.
• Demonstrated success leading operational transformation and continuous improvement initiatives.
• Experience managing customer-facing organizations with responsibility for financial and operational performance.

Responsabilidades

• Develop and execute the global Field Services strategy in alignment with business growth objectives and customer needs.
• Lead and develop a high-performing organization spanning Inspection Services, Field Operating Services, and Early Career Development, in partnership with regional leadership teams.
• Ensure safe, efficient, and consistent execution of customer field assignments across all regions.
• Drive workforce planning, recruitment, onboarding, training, and succession planning to maintain a highly capable technical workforce.
• Optimize field resource utilization and deployment processes to maximize customer responsiveness and business profitability.
• Establish and monitor key performance indicators related to safety, customer satisfaction, utilization, quality, productivity, and financial performance.
• Collaborate with Sales, Technical Services, and Offering Management teams to support new service offerings and business development initiatives.
• Drive continuous improvement through standard work processes, lessons learned, digital tools, and operational excellence methodologies.
• Build and maintain senior-level relationships with key customers and strategic partners.
• Ensure compliance with Honeywell and customer safety requirements, industry regulations, and quality standards.
• Manage operating budgets and contribute to annual operating plans and strategic planning activities.
• Serve as the escalation point for critical customer issues and field execution challenges.

Conhecimentos

Field services leadership

Global/multi-regional teams

Operational excellence

Strategic planning

Customer relationship management

Formação académica

Bachelor's degree in Engineering, Operations, Business, or related technical discipline

Descrição da oferta de emprego

Honeywell Technologies is seeking a Director to lead a global field services team, partnering with Technical Services, Sales, Project Management, and leadership to optimize resource deployment and field execution. The role focuses on expanding service offerings and delivering measurable customer value while maintaining safety and quality standards.

The position requires strong leadership, commercial acumen, and a passion for developing people, with a track record in operational transformation