Field Service Leader: Elevate Service, Profitability & Growth

SKIDATA USA; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

SKIDATA USA is looking for a full-time Field Service Manager in San Francisco, California. This leadership position involves overseeing account management strategy, resource allocation, and ensuring exceptional customer service by supervising a team of Service Technicians and System Engineers.

The ideal candidate will have a Bachelor’s degree and at least 5 years of experience in service management, proficient in SKIDATA software, and demonstrate strong communication skills. Domestic travel will be required (25%-40%).

Qualifications

• Minimum 5 years of relevant service/sales management experience.
• Ability to travel domestically for fieldwork (25%-40%).
• Fluent in English, proficiency in other languages is a plus.

Responsibilities

• Coordinate service technicians and manage financial aspects of service operations.
• Lead and develop the service team, ensuring compliance with safety regulations.
• Monitor service performance metrics and implement improvements.

Skills

Technical proficiency

Effective communication

Analytical skills

Team management

Organizational skills

Education

Bachelor Degree in Business Management or Business Administration

Tools

SKIDATA software

Job description

SKIDATA USA is looking for a full-time Field Service Manager in San Francisco, California. This leadership position involves overseeing account management strategy, resource allocation, and ensuring exceptional customer service by supervising a team of Service Technicians and System Engineers.

The ideal candidate will have a Bachelor’s degree and at least 5 years of experience in service management, proficient in SKIDATA software, and demonstrate strong communication skills. Domestic travel will be required (25%-40%).