Field Service Technician: Parking Systems & Networking

SKIDATA USA; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

SKIDATA USA is seeking a Field Service Technician to service parking access and building access systems in the San Jose and greater San Francisco Bay Area. You will perform on-site repairs, troubleshoot hardware and software, and coordinate with senior support to resolve issues across LAN networks.

The role requires driving to customer locations, proficiency with Windows servers and SQL, ERP (SNOW) usage, and hands-on tool experience. Expect a fast-paced environment with varying schedules.

Qualifications

• High school diploma or GED with two years of related training/experience.
• Must be able to drive to field/customer locations for field work.
• Proficiency with Windows Server, SQL, Windows OS, and firewall configurations.

Responsibilities

• Perform field repairs on parking access and building access systems (software/hardware).
• Troubleshoot devices/equipment down to board level and low voltage.
• Troubleshoot software issues on parking/access systems.
• Understand and troubleshoot SKIDATA LAN network setup.
• Identify network devices on a LAN and use handheld tools as needed.
• Coordinate with upper-level support to configure firewall/router/network devices.
• Maintain vehicle status and inventory in ERP (SNOW).
• Process WOs in ERP (parts and labor) and complete checklists.

Skills

Customer service

Troubleshooting

Network troubleshooting

Independent work

Communication

Education

High school diploma or GED

Two years of related training/experience

Tools

SNOW ERP

Windows Server 2008/2012/2016

SQL

Windows OS (7/10+)

PowerPoint

Excel

Hand tools

Job description

SKIDATA USA is seeking a Field Service Technician to service parking access and building access systems in the San Jose and greater San Francisco Bay Area. You will perform on-site repairs, troubleshoot hardware and software, and coordinate with senior support to resolve issues across LAN networks.

The role requires driving to customer locations, proficiency with Windows servers and SQL, ERP (SNOW) usage, and hands-on tool experience. Expect a fast-paced environment with varying schedules.