Field Service Lead – Data Center Power & Controls

Legrand; Canonsburg (Washington County); On-site; USD 85,000 - 110,000; Full time

Job summary

Legrand is seeking a Field Service Supervisor to lead Starline’s Field Service Technicians in Canonsburg, PA. The role collaborates with Coordinators, Sales, End Users, and Contractors to ensure on-time, high-quality service and requires domestic and international travel.

You will write work instructions, assist with project quotes, manage inventory, and mentor technicians while advancing testing capabilities and safety.

Qualifications

• High school diploma or equivalent.
• Five years of experience in a supervisory role.
• Must be able to work in office 3 days a week.
• Proficiency with Microsoft Office and Windows.
• Valid Driver’s License.
• Ability to rent a vehicle.
• Ability to obtain government-mandated security clearances.
• Ability to obtain a company credit card with credit limit of $5,000.
• Experience using power and electrical testing tools and equipment.
• Advanced knowledge of and experience working with electrical components and meters.
• Willingness to complete mandated training and certification programs.

Responsibilities

• Lead a team of remote Field Technicians.
• Write work instructions and methods of procedure (MOP’s).
• Provide support for quoting high-profile projects.
• Order materials and equipment from Starline and vendors.
• Review Technician field reports.
• Manage warehouse/rental inventory.
• Train and mentor internal and third-party technicians.
• Identify and specify required testing equipment for new or existing on-site services to create efficiency gains or to increase depth of testing.
• Support the development of relationships with third party contractors around the world.
• Quote rework to customers and representatives.
• Conduct frequent One-on-One meetings with each Technician.
• Conduct annual reviews with the Technicians and develop career plans.
• Approve expense reports.
• Hire new technicians.
• Approve technician overtime.

Skills

Communication

Windows & Office

Customer service

Critical thinking

Professional demeanor

Travel

Education

High School Diploma or Equivalent

Tools

MS Windows

MS Office

Electrical testing tools

Job description

Legrand is seeking a Field Service Supervisor to lead Starline’s Field Service Technicians in Canonsburg, PA. The role collaborates with Coordinators, Sales, End Users, and Contractors to ensure on-time, high-quality service and requires domestic and international travel.

You will write work instructions, assist with project quotes, manage inventory, and mentor technicians while advancing testing capabilities and safety.