Field Service & Inventory Specialist

Grainger; Hartford (CT); On-site; USD 67,392,000 - 83,097,000; Full time

Benefits offered by this job

Medical insurance

PTO 18 days

401(k) plan

Employee discounts

Tuition reimbursement

Maternity leave

Job summary

Grainger is hiring a full-time On-Site Service Representative in Hartford, CT to manage customer inventories, deliver outstanding service, and drive account growth through KeepStock programs. You will work with partners to implement sales strategies and help customers understand Grainger’s MRO solutions.

The role requires 3 years in selling or service, a valid driver’s license, and the ability to lift 25–60 lbs. Grainger offers benefits from day one and a location-based pay range.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Sales support

Problem solving

Education

High School Diploma

Tools

Routing software

Job description

Grainger is hiring a full-time On-Site Service Representative in Hartford, CT to manage customer inventories, deliver outstanding service, and drive account growth through KeepStock programs. You will work with partners to implement sales strategies and help customers understand Grainger’s MRO solutions.

The role requires 3 years in selling or service, a valid driver’s license, and the ability to lift 25–60 lbs. Grainger offers benefits from day one and a location-based pay range.