Field Service Installation & Salesforce Coordinator

Harmar; Sarasota (FL); Presencial; USD 40.000 - 55.000; Tempo integral

Resumo da vaga

Harmar Mobility is seeking a detail-oriented Data & Installer Accounts Coordinator to support the Director of LiftSquad. You will help maintain installer data in Salesforce, process new applications, track COIs, and assist with audits.

Collaboration across teams and effective communication are essential as you help ensure compliance and smooth operations. You will work with Salesforce Field Service, assist with user setup, mobile app support, work orders, and generate basic reports.

Qualificações

• Associate's degree in education, communications or technical field; or 4 years related experience and/or training; or equivalent combination of education and experience.
• 1-2 years' experience in a customer-facing field, data analytics experience preferred.
• Experience with Salesforce or similar field service applications is preferred.
• Understand the importance of record-keeping and adhering to quality control procedures.
• Strong oral and written communication skills
• Ability to present to small-medium sized groups
• High level of organizational skills
• Ability to communicate, motivate and cooperate with all levels of staff
• Knowledge of reporting tools and data analytics including trend forecasting and demand planning
• Knowledge of computer applications, including the Internet, Google platform, and Microsoft Office applications
• Ability to manage and prioritize multiple projects
• Detail oriented and thorough in completing work tasks
• Must possess a valid driver's license

Responsabilidades

• Assist with the ongoing management of installer account data which is vital for business operations.
• Support account data management processes related to the submission new installer applications and maintenance of existing accounts.
• Manage the procedures for tracking certificate of insurance (COI) expirations and ensuring compliance.
• Assist with evaluating the need for new installers and obtaining necessary approvals.
• Support regular audits and related communication with installers.
• Support Salesforce Field Service, including user setup, mobile app help, work orders, and basic reporting;

Conhecimentos

Customer communication

Data analysis

Attention to detail

Multitasking

Organizational skills

Team collaboration

Driver's license

Formação

Associate degree

Ferramentas

Salesforce

Salesforce Field Service

Microsoft Office

Descrição da vaga

Harmar Mobility is seeking a detail-oriented Data & Installer Accounts Coordinator to support the Director of LiftSquad. You will help maintain installer data in Salesforce, process new applications, track COIs, and assist with audits.

Collaboration across teams and effective communication are essential as you help ensure compliance and smooth operations. You will work with Salesforce Field Service, assist with user setup, mobile app support, work orders, and generate basic reports.