Field Service Engineer/Technician

Matec Instrument Companies, Inc; Northborough (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Matec Instrument Companies, Inc. in the United States is seeking a Field Service Engineer to install, troubleshoot, and repair advanced ultrasonic testing systems. You’ll work directly with customers in real-world environments, diagnosing complex electro-mechanical issues and delivering hands-on solutions.

Expect 30–50% travel across the U.S. and internationally, with autonomy in the field, a collaborative team, and strong benefits.

Qualifications

• 3–5 years in manufacturing, field service, or machine building.
• Strong hands-on troubleshooting skills.
• Experience with motors, motion control, robotics, or automation.
• Comfortable working directly with customers.
• Excited to travel both nationally and internationally (25%).

Responsibilities

• Troubleshoot and fix complex electro-mechanical systems (remote + on-site).
• Travel (30–50%) across the U.S. and internationally.
• Commission multi-axis motion systems.
• Diagnose issues with motors, motion control, and instrumentation.
• Repair, modify, and install equipment in real-world environments.

Skills

Troubleshooting

Motors & Motion control

Robotics / Automation

Customer interaction

Engineering degree preferred

Education

Engineering degree preferred

Job description

Field Service Engineer

Matec Instrument Companies

If you know how machines work—and enjoy figuring out why they don’t—this is your kind of role.

Matec builds complex ultrasonic testing systems used by major aerospace and industrial manufacturers. This isn’t repetitive service work. Every system is different. Every problem requires real thinking.

You’ll be the person customers rely on when things get technical.

What You’ll Do

• Troubleshoot and fix complex electro-mechanical systems (remote + on-site)
• Travel (30–50%) across the U.S. and internationally
• Commission multi-axis motion systems
• Diagnose issues with motors, motion control, and instrumentation
• Repair, modify, and install equipment in real-world environments

What You Bring

• 3–5 years in manufacturing, field service, or machine building
• Strong hands-on troubleshooting skills
• Experience with motors, motion control, robotics, or automation
• Comfortable working directly with customers
• Engineering degree preferred (or solid hands-on background)
• Excited to travel both nationally and internationally (25%)

The Upside

• Work on high-end, custom-built systems—not repetitive equipment
• Autonomy in the field + real technical challenges
• Strong team, flexible environment, and solid benefits
• Exposure to global customers and industries

If you’re looking to get off the bench and into a role where your skills actually matter—this is it.

Matec Instrument Companies is an equal opportunity employer.