Field Service Engineer: Complex Systems, 30–50% Travel

Matec Instrument Companies, Inc; Northborough (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Matec Instrument Companies, Inc. in the United States is seeking a Field Service Engineer to install, troubleshoot, and repair advanced ultrasonic testing systems. You’ll work directly with customers in real-world environments, diagnosing complex electro-mechanical issues and delivering hands-on solutions.

Expect 30–50% travel across the U.S. and internationally, with autonomy in the field, a collaborative team, and strong benefits.

Qualifications

• 3–5 years in manufacturing, field service, or machine building.
• Strong hands-on troubleshooting skills.
• Experience with motors, motion control, robotics, or automation.
• Comfortable working directly with customers.
• Excited to travel both nationally and internationally (25%).

Responsibilities

• Troubleshoot and fix complex electro-mechanical systems (remote + on-site).
• Travel (30–50%) across the U.S. and internationally.
• Commission multi-axis motion systems.
• Diagnose issues with motors, motion control, and instrumentation.
• Repair, modify, and install equipment in real-world environments.

Skills

Troubleshooting

Motors & Motion control

Robotics / Automation

Customer interaction

Engineering degree preferred

Education

Engineering degree preferred

Job description

Matec Instrument Companies, Inc. in the United States is seeking a Field Service Engineer to install, troubleshoot, and repair advanced ultrasonic testing systems. You’ll work directly with customers in real-world environments, diagnosing complex electro-mechanical issues and delivering hands-on solutions.

Expect 30–50% travel across the U.S. and internationally, with autonomy in the field, a collaborative team, and strong benefits.