Field Service Technician

Scientific Search; Boston (MA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Extensive travel opportunities

Collaborative work environment

Job summary

Scientific Search is looking for a Field Service Engineer based in Boston, Massachusetts. In this role, you will maintain, install, and calibrate advanced technology equipment. Your responsibilities include troubleshooting and performing repairs on-site while collaborating closely with customers to provide excellent technical service.

If you are a motivated individual with strong technical skills and a passion for customer service, this position offers extensive travel opportunities and the ability to solve complex challenges in a fast-paced environment.

Qualifications

• Technical/Associates Degree or equivalent work-related experience.
• Strong problem-solving skills and ability to work independently.
• Willingness to travel domestically (>65%) and internationally.

Responsibilities

• Performing maintenance, troubleshooting, and repair of advanced equipment.
• Installing and commissioning equipment on-site.
• Collaborating with customers to exceed expectations and provide technical solutions.
• Supporting factory and site acceptance tests (FAT/SAT).

Skills

Problem-solving skills

Technical acumen

Customer service

Ability to work independently

Education

Technical/Associates Degree or equivalent work-related experience

Job description

Step into an exciting role as a Field Service Engineer with a global leader in advanced technology solutions. You'll provide critical maintenance, installation and calibration services for cutting-edge equipment. With extensive travel opportunities and the chance to solve complex technical challenges, this role is perfect for a motivated self-starter with strong technical acumen and a passion for customer service.

Why You Should Apply

• Work with innovative equipment and advanced technologies.
• Extensive travel opportunities, including international assignments.
• Be part of a fast-paced, results-oriented global team.
• Collaborate with customers and colleagues across diverse industries.

What You’ll Be Doing

• Performing maintenance, troubleshooting, and repair of advanced equipment.
• Installing and commissioning equipment on-site.
• Collaborating with customers to exceed expectations and provide technical solutions.
• Supporting factory and site acceptance tests (FAT/SAT) and completing administrative tasks like service reports.

About You

• Technical/Associates Degree or equivalent work-related experience.
• Strong problem-solving skills and ability to work independently.
• Willingness to travel domestically (>65%) and internationally, with a valid passport.