Field Service Engineer – Semiconductor Test Equipment

Advantest Corporation; Richardson, Northern (TX, KY); Hybrid; USD 75,000 - 115,000; Full time

Benefits offered by this job

Global Bonus Program

401(k) Plan

Medical, Dental & Vision

Income Protection

Flexible Spending Accounts

Employee Assistance Program

Flexible Time Off

Paid Holidays

Job summary

Advantest America Inc. is seeking a Production Service Engineer to manage post‑sales support for local and international clients, focusing on yield improvement, test program debugging, and field installations.

The role requires a bachelor’s degree in electronics or electrical engineering and 4–6 years in semicon manufacturing, with strong C++/Java skills and willingness to travel up to 35%.

Qualifications

• Bachelor’s degree in Electronics Engineering, Electrical Engineering, or a related field.
• 4–6 years of experience in the semiconductor manufacturing industry.
• Demonstrated account management experience with a strong focus on customer satisfaction and issue resolution.
• Proficiency in C++ and Java; experience with Advantest V93000 products is a plus.
• Excellent communication and interpersonal skills with a professional, customer-focused approach.
• Self‑motivated, results‑driven, and committed to delivering exceptional customer service.
• Strong analytical and problem‑solving skills with data‑driven methodologies.
• Experience with OEE and productivity improvement initiatives.
• Knowledge of smart manufacturing concepts and experience developing innovative factory solutions.
• Ability to travel to customer sites on short notice (≤35%).

Responsibilities

• Deliver post-sales service support for Advantest’s automated test and handling products, including tasks such as troubleshooting production test programs, resolving test issues, and overseeing acceptance and upgrades.
• Provide thorough engineering and technical assistance, with an emphasis on debugging both test programs and hardware to maintain peak performance.
• Recommend enhancements and solutions to improve production yield and help test operations maximize equipment utilization.
• Offer support for license management matters for customers locally and globally.
• Work with the Service Sales team to identify and pursue opportunities for in-house solution-focused business.
• Ensure all service contract deliverables are met according to required standards.
• Give technical feedback to the factory to aid product improvements and new design development.
• Provide consultancy services to customers to boost equipment efficiency and performance.
• Support and potentially manage the integration of equipment into customer factory automation systems.
• Assist or lead technical projects, solving customer problems efficiently and effectively.

Skills

C++

Java

Advantest V93000

Education

Bachelor's degree in Electronics or Electrical Engineering

Job description

Advantest America Inc. is seeking a Production Service Engineer to manage post‑sales support for local and international clients, focusing on yield improvement, test program debugging, and field installations.

The role requires a bachelor’s degree in electronics or electrical engineering and 4–6 years in semicon manufacturing, with strong C++/Java skills and willingness to travel up to 35%.