Field Service Engineer: Advanced Semiconductor Equipment

Onto Innovation; Town of Texas (WI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision

401(k) with employer match

Employee Stock Purchase Program

Paid time off

Job summary

Onto Innovation seeks a Field Service/Support Engineer (Levels 1–6) to deliver on-site installation, diagnostics, and repairs for complex semiconductor equipment. You will train customers, interpret technical needs, and coordinate with sales and engineering on problem resolution.

The role requires a bachelor’s in engineering and strong problem‑solving, with travel up to 50% for customer support and project execution. Competitive salary and comprehensive benefits are offered.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related discipline) or equivalent combination of education and relevant industry experience.
• Strong analytical and problem‑solving skills with the ability to diagnose complex technical issues.
• Proven ability to interpret engineering drawings, schematics, and technical documentation.
• Demonstrated proficiency with standard engineering tools, test equipment, and software.
• Excellent communication skills, with the ability to convey technical information clearly to internal and external stakeholders.
• Ability to work independently and collaboratively in fast‑paced, customer‑focused environments.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Willingness to travel as required for customer support, training, or project execution up to 50%.
• Experience in the semiconductor, automation, or advanced manufacturing industries is preferred but not required.

Responsibilities

• Provide on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
• Oversee operational quality of system equipment and instruct customers in operation and maintenance.
• Communicate with customers and internal teams to resolve issues and manage projects.
• Travel as needed to support customers and execute projects (up to 50%).

Skills

Analytical skills

Problem solving

Communication

Organizational skills

Independent & collaborative

Travel readiness

Education

Bachelor’s degree in Engineering

Tools

Engineering tools

Test equipment

Software

Job description

Onto Innovation seeks a Field Service/Support Engineer (Levels 1–6) to deliver on-site installation, diagnostics, and repairs for complex semiconductor equipment. You will train customers, interpret technical needs, and coordinate with sales and engineering on problem resolution.

The role requires a bachelor’s in engineering and strong problem‑solving, with travel up to 50% for customer support and project execution. Competitive salary and comprehensive benefits are offered.