Field Service Engineer - Semiconductor High Vacuum Systems

ZipRecruiter; Village of Fishkill (NY); On-site; Full time

Job summary

A leading company is looking for Field Service Engineers to support customers nationwide while being based in New York. This role involves hands-on installation and troubleshooting of semiconductor equipment, technical guidance, and participation in a 2-year training program in Japan. Candidates must have relevant experience and an associate degree or military technical background.

Benefits

Employee Assistance Program (EAP)

Community sponsorships

Qualifications

• Associate degree or prior technical Military experience required.
• Proficiency in troubleshooting, maintaining, and repairing semiconductor equipment essential.
• Ability to travel and work in the US without visa sponsorship.

Responsibilities

• Perform hands-on field service duties at customer sites.
• Recommend equipment modifications or improvements.
• Train less-experienced engineers and handle service problems effectively.

Skills

Troubleshooting

Technical proficiency

Customer satisfaction

Education

Associate degree

Technical Military experience

Tools

Semiconductor equipment

Job description

Job Description

Our client is seeking Full-Time, Direct Hire, Field Service Engineers to support nationwide customers and will be based in AZ, OR, ID, OH, TX or NY. Interested candidates must be willing to travel to Japan 1-3 months after hire date to participate in a 2-year training program in Japan.

The Mission of Field Service Engineers is to install, modify, and service complex high vacuum semiconductor equipment and systems, as well as evaluate, troubleshoot, and resolve design issues related to such installations and servicing of products at all types of customer sites. They also provide a wide range of technical assistance to customers and colleagues.

Schedule: Monday – Friday, specific shifts will be determined after 2-year training in Japan.

Pay Rate: $38-$43 Hourly DOE

Principal duties and responsibilities include:

1. Perform hands-on field service duties at customer sites, including on-site installations, upgrades, retrofits, diagnosis, preventative maintenance, repairs, debugging, and basic-to-advanced troubleshooting of electronic and mechanical systems.
2. Recommend equipment modifications or improvements to enhance operation and performance.
3. Submit all necessary documentation promptly, including timesheets, expense reports, and weekly field service reports, adhering to company policies.
4. Maintain technical proficiency and troubleshooting skills, including continuing education as required.
5. Train less-experienced engineers and act as a key link to customer satisfaction by handling service problems effectively.

Requirements:

• Associate degree or prior technical Military experience
• Experience as a Semiconductor Equipment Field Service Engineer
• Proficiency in troubleshooting, maintaining, and repairing semiconductor equipment
• Ability to travel as needed
• Eligibility to work in the US without visa/work sponsorship

Note: WGNSTAR does not require assistance from Recruitment Agencies. This position is not eligible for visa sponsorship.

Equal Opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations. We promote diversity and encourage individuals from all backgrounds to join and develop their careers with us.

We support employee wellness through our Employee Assistance Program (EAP) and community sponsorships.

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