Field Service Engineer – Semiconductor Equipment (Hybrid)

Lam Research Corporation; Boise (ID); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Lam Research Corporation in Boise is seeking a Field Service Engineer to deliver on-site repair, maintenance, and installation services for Lam’s semiconductor capital equipment at customer sites. You will analyze problems, troubleshoot to component level, and minimize downtime while collaborating with cross-functional teams.

You’ll travel domestically and internationally, work in clean rooms with PPE, interpret electrical and mechanical schematics, and mentor junior engineers.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.
• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to work in a clean room environment with PPE and travel domestically and internationally.

Responsibilities

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
• Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, taking corrective actions to minimize downtime.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
• Troubleshoot and create customer response action plans to support customer needs.
• Discuss opportunities and challenges with customer to increase trust.
• Provide technical instruction and mentoring for more junior engineers.

Skills

Schematic interpretation

Field service experience

Troubleshooting

English communication

Education

Bachelor's degree in Electronics or Engineering

Master's degree in related field

Job description

Lam Research Corporation in Boise is seeking a Field Service Engineer to deliver on-site repair, maintenance, and installation services for Lam’s semiconductor capital equipment at customer sites. You will analyze problems, troubleshoot to component level, and minimize downtime while collaborating with cross-functional teams.

You’ll travel domestically and internationally, work in clean rooms with PPE, interpret electrical and mechanical schematics, and mentor junior engineers.