Field Service Engineer (Ref. 2026-259)

aizoOn USA Inc.; Grand Rapids (MI); Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) employer matching

Paid time off (PTO)

Paid on-the-job training

Company-provided tools

Job summary

aizoOn USA Inc. is seeking an Entry-Level Field Service Engineer to travel nationwide installing, commissioning, and servicing automated material handling equipment. You will gain hands-on training and work directly with customers to maintain safe, efficient equipment.

The role requires a strong mechanical foundation, willingness to travel up to 75%, and the ability to work independently in the field. Paid training and company-provided tools are included.

Qualifications

• Strong mechanical aptitude with hands-on experience.
• Basic understanding of electrical systems (AC/DC, low-voltage).
• Ability to read electrical schematics, blueprints, and equipment drawings.
• Willingness to learn and use multimeters and diagnostic tools.
• Good reading of manuals and technical documentation.
• Basic computer skills; interest in industrial controls and software.

Responsibilities

• Install, assemble, and commission automated material handling equipment at customer sites.
• Troubleshoot and repair electrical and mechanical systems using diagnostic tools.
• Perform maintenance on AC/DC systems and high/low-voltage components.
• Read schematics, drawings, and manuals; follow troubleshooting guides.
• Set up computer hardware and software for industrial equipment.
• Document service reports and travel logs; maintain safety compliance.
• Travel approximately 75% and communicate with customers professionally.

Skills

Mechanical aptitude

Troubleshooting

Problem solving

Customer communication

Independent work

Tools

Multimeters

Diagnostic equipment

Electrical schematics

Blueprints

Hand tools

Job description

Location: Travel-Based | Preferred Home Base: Within One Hour of Grand Rapids, Michigan

About the Role

We are seeking a motivated, mechanically inclined Entry-Level Field Service Engineer to join our growing field service team. This position offers hands-on, paid training and the opportunity to develop valuable technical skills while working with advanced automated material handling equipment and industrial electrical and mechanical systems.

As a Field Service Engineer, you will travel to customer facilities throughout the United States and Canada to install, assemble, commission, troubleshoot, maintain, and repair industrial equipment. You will work directly with customers, solve technical challenges, and help ensure equipment operates safely, reliably, and efficiently.

This is an excellent opportunity for someone with a strong mechanical foundation and a background in construction, industrial maintenance, or equipment installation who enjoys hands-on work, problem-solving, and traveling.

Please note: This is a highly travel-intensive position, with approximately 75% travel. Assignments may require you to be away from home for one or two weeks at a time. Success in this role requires self-motivation, organization, adaptability, and the ability to work independently in the field.

Key Responsibilities

• Install, assemble, construct, and commission automated material handling equipment at industrial and commercial customer sites.
• Troubleshoot, diagnose, and repair electrical and mechanical systems using multimeters, diagnostic equipment, schematics, and technical documentation.
• Perform maintenance and repairs on AC/DC electrical systems, low- and high-voltage equipment, wiring, and electronic components within the scope of your training and authorization.
• Read and interpret electrical schematics, engineering drawings, blueprints, equipment manuals, and troubleshooting guides.
• Use hand tools, power tools, and industrial equipment to assemble, disassemble, maintain, and repair machinery.
• Perform preventive maintenance to support equipment reliability, operational efficiency, and minimal downtime.
• Set up and troubleshoot basic computer hardware, network connections, and software associated with industrial equipment.
• Communicate professionally with customers, explain technical issues, and provide updates on repairs and equipment status.
• Complete accurate service reports, maintenance logs, timekeeping records, data sheets, and travel documentation.
• Follow all jobsite safety procedures, company policies, and personal protective equipment (PPE) requirements.
• Maintain an organized approach to scheduling, travel arrangements, parts, tools, and service documentation.

Qualifications and Skills

Technical and Mechanical Skills

• Strong mechanical aptitude and hands-on experience with tools, equipment assembly, or machinery.
• Construction, industrial maintenance, manufacturing, electrical, or mechanical experience is strongly preferred.
• Basic understanding of electrical systems, including AC/DC circuits, low-voltage wiring, and electronic components.
• Familiarity with multimeters and other diagnostic tools, or the willingness and ability to learn their proper use.
• Ability to read and understand technical manuals, schematics, blueprints, and equipment drawings.
• Basic computer skills and an interest in learning industrial controls, networking, and equipment-related software.
• Strong troubleshooting, critical-thinking, and problem-solving abilities.

Professional Skills

• Ability to work independently, take initiative, and manage assignments with limited direct supervision.
• Strong organizational skills and attention to detail, particularly when completing service reports and paperwork.
• Professional communication and customer service skills.
• Willingness to learn, accept feedback, and complete paid on-the-job training.
• Commitment to safe work practices, reliability, and quality workmanship.

Travel and Physical Requirements

Candidates must be able to meet the following requirements:

• Travel approximately 75% of the time throughout the United States and Canada, including assignments lasting one to two weeks.
• Travel by commercial air or drive to job sites, including trips requiring up to six hours of driving.
• Hold a valid driver's license with an acceptable driving record.
• Possess a valid U.S. passport or be eligible to obtain one.
• Successfully complete background checks and drug screenings when required by customer sites.
• Work at heights of up to 50 feet using ladders, scissor lifts, scaffolding, and other approved access equipment.
• Climb ladders and work in industrial environments.
• Repeatedly lift and handle materials weighing up to 75 pounds throughout the workday.
• Wear required PPE and comply with applicable jobsite safety requirements.
• Complete required OSHA 40-hour training.

Training and Development

This is an entry-level position with paid on-the-job training. We will provide opportunities to develop the technical knowledge and practical experience needed to service complex industrial equipment.

Candidates do not need to be experts in every listed technology on day one. However, a solid mechanical foundation, a willingness to learn, a strong work ethic, and the ability to work safely are essential.

Company-provided tools help equip you for success in the field.

Compensation and Benefits

• Starting pay of $25.00 per hour
• 401(k) employer matching
• Health insurance
• Vision insurance
• Paid time off (PTO)
• Paid on-the-job training
• Company-provided tools

Ideal Candidate

The ideal candidate is dependable, mechanically skilled, safety-conscious, and comfortable working independently in a fast-paced field environment. You enjoy troubleshooting problems, working with your hands, traveling to new locations, and helping customers keep their equipment running.

A background in construction, industrial maintenance, manufacturing, equipment installation, or a related technical field is strongly preferred.