Field Service Engineer – Printing Tech & Onsite Impact

Durst Image Technology US; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Durst Image Technology US is seeking a Field Service Engineer to install, repair, relocate and support Durst products, ensuring high customer satisfaction. The role involves hands-on mechanical work, travel across the USA and Canada, and collaboration with sales and service teams.

Ideal candidates bring printing industry experience, strong mechanical skills, and excellent communication. A valid driver’s license and willingness to travel are required, with at least a high school education.

Qualifications

• Previous experience in printing or related industry.
• Strong mechanical aptitude and good dexterity.
• Excellent communication and customer service skills.
• Proficient computer skills.
• High school diploma or equivalent.
• Willingness to travel up to 75% of the time (USA & Canada).
• Valid driver license.
• English proficiency.

Responsibilities

• Provide timely and effective installation of Durst products and services.
• Perform initial operator/maintenance training as required.
• Maximize equipment uptime through timely repair and maintenance.
• Manage assets and resources to achieve targeted financial results.
• Communicate positively with customers, sales and service colleagues.
• Complete all job-related administrative tasks on time and accurately.

Skills

Previous printing experience

Great attitude and eagerness to learn

Mechanical aptitude

Excellent communication

Proficient computer skills

English proficiency

Valid driver license

Travel willingness up to 75%

Education

High school diploma or equivalent

Tools

Multimeters

Hand tools

Job description

Durst Image Technology US is seeking a Field Service Engineer to install, repair, relocate and support Durst products, ensuring high customer satisfaction. The role involves hands-on mechanical work, travel across the USA and Canada, and collaboration with sales and service teams.

Ideal candidates bring printing industry experience, strong mechanical skills, and excellent communication. A valid driver’s license and willingness to travel are required, with at least a high school education.