Field Service Engineer - Precision Instrumentation On-Site

Mettler-Toledo, Inc.; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Tuition reimbursement

Parental leave

Paid time off

Disability insurance

Life insurance

Job summary

Mettler Toledo AutoChem Inc. in Columbus, OH seeks a Field Service Engineer to install, repair, and maintain AutoChem instrumentation on-site. You will build trusted customer relationships, deliver technical training, and coordinate with Sales and Support to resolve issues.

The role requires at least 4 years of hands-on troubleshooting across electronic, electrical, mechanical, and computer systems, plus strong communication in English and a valid driver's license.

Qualifications

• Associate degree in chemistry or engineering is required.
• Minimum 4 years troubleshooting electronic, electrical, mechanical, and computer systems.
• Experience with Infrared, Optics, Lasers, HPLC, GC, Mass Spectrometry is a plus.
• Excellent customer service and written/oral English communication.
• Valid driver’s license with a good driving record.

Responsibilities

• Perform on-site installations, repairs, upgrades, and maintenance of AutoChem instrumentation.
• Establish and maintain the Trusted Advisor role with customers through service quality and training.
• Complete advanced and expert level service product training.
• Document and manage customer issues with Sales, Service and Support.
• Proactively prioritize, schedule, and execute service assignments to completion.

Skills

Customer service

Communication skills

Driver's license

Education

Associate’s degree in chemistry, electrical, or mechanical engineering

Job description

Mettler Toledo AutoChem Inc. in Columbus, OH seeks a Field Service Engineer to install, repair, and maintain AutoChem instrumentation on-site. You will build trusted customer relationships, deliver technical training, and coordinate with Sales and Support to resolve issues.

The role requires at least 4 years of hands-on troubleshooting across electronic, electrical, mechanical, and computer systems, plus strong communication in English and a valid driver's license.