Field Service Technician: Lab Instruments with Company Car

Mettler-Toledo International, Inc; Cincinnati (OH); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Company car and insurance for work

Tools and equipment provided

Tuition reimbursement and education 
/

Health, dental and vision coverage

401(k) matching

Job summary

Mettler Toledo is seeking a field service technician to install, calibrate, maintain, and repair lab measurement equipment at customer sites. You will provide on-site and occasional remote support, ensuring high uptime and accurate documentation.

Travel up to 25%–40% is expected, with overtime and PPE requirements described in detail by the team. The role emphasizes safe work practices, customer communication, and collaboration with sales and internal groups to promote services and products.

Qualifications

• High school diploma or GED required or 5 years of relevant experience.
• Valid Drivers License and clean driving record.
• 1–3 years of mechanical/technical experience using hand tools; field service or customer-facing experience preferred.
• Proficient with PCs, smartphones, and Microsoft Office; valid driver’s license required.
• Overnight travel typically up to 25% - 40% (higher during training); overtime around 10% - 15%, up to 25% at times.
• Works in varied industrial and lab environments with potential exposure to chemicals, machinery, and moderate noise, using appropriate PPE.
• This position is considered safety sensitive and is subject to drug testing as permitted by law.

Responsibilities

• Install, calibrate, maintain, and repair lab instruments following procedures and customer requirements.
• Troubleshoot independently, elevate complex issues, and maintain accurate service and timekeeping records.
• Communicate professionally with customers and internal teams, promote services, and meet productivity and safety expectations.
• Maintain accurate inventory of parts, tools, and materials to support efficient service delivery.
• Act as a trusted technical resource to customers by providing guidance on proper use, care, and optimization of lab equipment.

Skills

PC proficiency

Customer-facing

Hand tools usage

Problem solving

Education

High school diploma or GED

Tools

MS Office

Hand tools

Job description

Mettler Toledo is seeking a field service technician to install, calibrate, maintain, and repair lab measurement equipment at customer sites. You will provide on-site and occasional remote support, ensuring high uptime and accurate documentation.

Travel up to 25%–40% is expected, with overtime and PPE requirements described in detail by the team. The role emphasizes safe work practices, customer communication, and collaboration with sales and internal groups to promote services and products.