Field Service Engineer - Packaging Automation, Travel

TRC Talent Solutions; Oregon (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

TRC Talent Solutions is seeking a Field Service Engineer to support packaging systems across North America. This is a highly visible customer-facing role responsible for equipment installation, troubleshooting, upgrades, maintenance, and technical support.

Ideal candidates will have strong electromechanical troubleshooting skills, experience with PLC-controlled machinery, and the ability to travel extensively to customer sites.

Qualifications

• Minimum 5 years of Field Service Technician experience with industrial equipment.
• Minimum 3 years of experience with Allen-Bradley PLCs or equivalent controls.
• Strong electrical troubleshooting across panels, sensors, motors, drives, wiring.
• Experience with electromechanical systems and automated machinery.
• Knowledge of motion control, operator interfaces, and machine safety systems.
• Ability to read and interpret electrical schematics and technical documentation.

Responsibilities

• Install, commission, troubleshoot, repair, and maintain palletizing and packaging equipment at customer facilities.
• Perform equipment upgrades, retrofits, and system modifications.
• Diagnose electrical, mechanical, controls, and automation issues.
• Provide customer training on operation and maintenance.
• Deliver excellent customer service and ensure satisfaction.
• Support start-up activities for new systems.
• Provide remote technical support as needed.
• Document service activities and obtain customer sign-off.
• Communicate project status, challenges, and resolutions to stakeholders.
• Follow safety requirements and standards.
• Travel throughout North America and internationally when required.

Skills

Electromechanical troubleshooting

Electrical troubleshooting

Reading electrical schematics

Travel readiness

Tools

Allen-Bradley PLCs

Job description

TRC Talent Solutions is seeking a Field Service Engineer to support packaging systems across North America. This is a highly visible customer-facing role responsible for equipment installation, troubleshooting, upgrades, maintenance, and technical support.

Ideal candidates will have strong electromechanical troubleshooting skills, experience with PLC-controlled machinery, and the ability to travel extensively to customer sites.