Field Service Engineer - On-Site Support, Install & Training

Amphenol Communications Solutions; El Paso (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Amphenol Communications Solutions in El Paso, TX is seeking a Field Service Engineer to join the Cable Backplane Systems team. You will provide hands-on field service, troubleshooting, and maintenance for high-speed interconnect products at customer sites.

The role requires a Bachelor's in engineering, 5+ years in field service or hands-on roles, and strong communication skills. Expect significant travel and close collaboration with engineering and sales teams.

Qualifications

• Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology.
• 5+ years of field service, technical support, or hands-on engineering experience.
• Familiarity with interconnect systems, signal integrity, and electrical testing.

Responsibilities

• Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products.
• Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit.
• Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability.
• Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement.
• Deliver training and support to customers on product usage, maintenance, and troubleshooting.
• Document service activities, technical findings, and customer interactions.
• Travel to customer sites as needed to provide timely and effective service; this likely will require significant travel on very little notice.

Skills

Diagnostic problem-solving

Effective communication

Customer relationship focus

Independent work under pressure

Organized, detail-oriented

Education

Bachelor's degree in Electrical Engineering or Mechanical Engineering or related tech

Job description

Amphenol Communications Solutions in El Paso, TX is seeking a Field Service Engineer to join the Cable Backplane Systems team. You will provide hands-on field service, troubleshooting, and maintenance for high-speed interconnect products at customer sites.

The role requires a Bachelor's in engineering, 5+ years in field service or hands-on roles, and strong communication skills. Expect significant travel and close collaboration with engineering and sales teams.