Field Service Engineer

Amphenol Corporation; Santa Clara (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is seeking a Field Service Engineer to support our Cable Backplane Systems team in Santa Clara, CA. You will serve as the primary technical contact for on-site installation, maintenance, and service of Amphenol products.

The role requires diagnosing complex interconnect issues, collaborating with engineering and sales, delivering customer training, and traveling to customer sites as needed.

Qualifications

• Bachelor's degree in Electrical or Mechanical engineering.
• 5+ years of experience in field service, technical support, or hands‑on engineering roles
• Familiarity with interconnect systems, signal integrity, and electrical testing

Responsibilities

• Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products
• Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit
• Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability
• Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement
• Deliver training and support to customers on product usage, maintenance, and troubleshooting
• Document service activities, technical findings, and customer interactions
• Travel to customer sites as needed to provide timely and effective service; this likely requires significant travel on short notice

Skills

Diagnostic skills

Communication skills

Customer service mindset

Independent worker

Education

Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales, and designs and manufactures a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.

Position: Field Service Engineer

Location: Santa Clara, CA

Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a Field Service Engineer to join our Cable Backplane Systems team located in Santa Clara, CA.

RESPONSIBILITIES

• Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products
• Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit
• Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability
• Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement
• Deliver training and support to customers on product usage, maintenance, and troubleshooting
• Document service activities, technical findings, and customer interactions
• Travel to customer sites as needed to provide timely and effective service; this likely requires significant travel on short notice

QUALIFICATIONS

• Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology
• 5+ years of experience in field service, technical support, or hands‑on engineering roles
• Familiarity with interconnect systems, signal integrity, and electrical testing

SKILLS

• Strong diagnostic and problem‑solving abilities in electrical and/or mechanical domains
• Excellent communication skills across technical and non‑technical teams
• High‑level customer service mindset with a focus on building long‑term relationships
• Ability to work independently in dynamic environments and deliver results under pressure
• Organized, detail‑oriented, and capable of managing multiple service engagements

Amphenol is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit https://www.amphenol-cs.com/.