Field Service Engineer – High-Speed Interconnects

Amphenol Corporation; Santa Clara (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is seeking a Field Service Engineer to support our Cable Backplane Systems team in Santa Clara, CA. You will serve as the primary technical contact for on-site installation, maintenance, and service of Amphenol products.

The role requires diagnosing complex interconnect issues, collaborating with engineering and sales, delivering customer training, and traveling to customer sites as needed.

Qualifications

• Bachelor's degree in Electrical or Mechanical engineering.
• 5+ years of experience in field service, technical support, or hands‑on engineering roles
• Familiarity with interconnect systems, signal integrity, and electrical testing

Responsibilities

• Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products
• Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit
• Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability
• Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement
• Deliver training and support to customers on product usage, maintenance, and troubleshooting
• Document service activities, technical findings, and customer interactions
• Travel to customer sites as needed to provide timely and effective service; this likely requires significant travel on short notice

Skills

Diagnostic skills

Communication skills

Customer service mindset

Independent worker

Education

Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is seeking a Field Service Engineer to support our Cable Backplane Systems team in Santa Clara, CA. You will serve as the primary technical contact for on-site installation, maintenance, and service of Amphenol products.

The role requires diagnosing complex interconnect issues, collaborating with engineering and sales, delivering customer training, and traveling to customer sites as needed.