Field Service Engineer: On-Site Lab Equipment & Repairs

F. Hoffmann-La Roche AG; Indianapolis (IN); On-site; USD 81,700 - 151,700; Full time

Job summary

F. Hoffmann-La Roche AG is seeking a Field Engineering Specialist to provide exceptional support in technical repair and installation for assigned product lines. The role involves diagnosing and resolving product failures while ensuring customer satisfaction.

The ideal candidate will have a high school diploma, technical training, and 5 years of experience in mechanical repairs.

The expected salary range is $81,700 to $151,700, commensurate with experience and qualifications.

Qualifications

• 5+ years of experience in repairing or servicing mechanical/system hardware and software.
• Ability to travel, including overnight travel, is required.

Responsibilities

• Provide technical repair and installation of Roche products in the assigned territory.
• Diagnose and resolve mechanical, hardware, software, and system failures.
• Perform preventative maintenance and document all activities.

Skills

Technical repair and installation

Customer service

Mechanical systems knowledge

Electro-mechanical systems knowledge

Information technology

Education

High school diploma or equivalent

Bachelor's degree in a relevant field

Job description

F. Hoffmann-La Roche AG is seeking a Field Engineering Specialist to provide exceptional support in technical repair and installation for assigned product lines. The role involves diagnosing and resolving product failures while ensuring customer satisfaction.

The ideal candidate will have a high school diploma, technical training, and 5 years of experience in mechanical repairs.

The expected salary range is $81,700 to $151,700, commensurate with experience and qualifications.