Field Service Engineer - On-Site HW/SW/Network Uptime

Eastman Kodak Company; Virginia (MN, MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading imaging and electronics company is seeking a Field Service Technician based in Virginia who will be responsible for on-site installation, maintenance, and repair of Kodak and multi-vendor systems. The ideal candidate should possess strong technical skills, excel in customer relationship management, and be capable of completing service tasks efficiently. Responsibilities include advising on equipment maintenance and ensuring customer satisfaction by communicating service updates effectively. Travel within the Mid-Atlantic area may be required.

Qualifications

• Technical skills in installing, maintaining, and repairing diverse equipment.
• Strong communication skills for effective customer interaction.
• Ability to manage and prioritize multiple tasks and engagements.

Responsibilities

• Install and optimize hardware/software/network products at customer sites.
• Advise customers on preventive maintenance and support services.
• Manage territory administration including service and expense reports.

Skills

Customer relationship management

Technical troubleshooting

Installation of hardware/software/network products

Preventive maintenance

Job description

A leading imaging and electronics company is seeking a Field Service Technician based in Virginia who will be responsible for on-site installation, maintenance, and repair of Kodak and multi-vendor systems. The ideal candidate should possess strong technical skills, excel in customer relationship management, and be capable of completing service tasks efficiently. Responsibilities include advising on equipment maintenance and ensuring customer satisfaction by communicating service updates effectively. Travel within the Mid-Atlantic area may be required.