Field Service Technician — High-Tech Systems & Travel

Eastman Kodak Company; Harrisonburg, Allentown (VA, Lehigh County); On-site; USD 50,000 - 70,000; Full time

Job summary

Eastman Kodak Company is seeking a Field Service Technician based in Harrisonburg, Virginia. This role involves on-site installation, maintenance, and repair of Kodak systems and customer training. Responsibilities include optimizing product performance, managing customer territories, and ensuring customer satisfaction through effective communication. Qualified candidates should possess an A+ Certification and an associate's degree or equivalent experience, with prior field service experience preferred. This position may involve travel and after-hours support.

Qualifications

• Required: A+ Certification or equivalent experience servicing PC hardware and software.
• 3+ years of related field service experience preferred.
• Previous experience managing a territory required.

Responsibilities

• Install and optimize hardware, software, and network products at customer sites.
• Diagnose and optimize product performance.
• Manage territory administration and service tasks.

Skills

Learn, retain, and apply new technologies

Working knowledge of PC operating systems

Advanced analytical and problem‑solving skills

Strong electromechanical skills

Education

A+ Certification or equivalent experience

Associate’s degree in electrical or mechanical engineering

Job description

Eastman Kodak Company is seeking a Field Service Technician based in Harrisonburg, Virginia. This role involves on-site installation, maintenance, and repair of Kodak systems and customer training. Responsibilities include optimizing product performance, managing customer territories, and ensuring customer satisfaction through effective communication. Qualified candidates should possess an A+ Certification and an associate's degree or equivalent experience, with prior field service experience preferred. This position may involve travel and after-hours support.