Field Service Technician: On-Site High-Tech Solutions Expert

Eastman Kodak Company; New England (ND); On-site; USD 50,000 - 70,000; Full time

Job summary

Eastman Kodak Company is looking for a Field Service Technician to join their team in New England. The role involves on-site installation, maintenance, and repair of Kodak and multi-vendor systems, ensuring customer satisfaction and equipment functionality. Candidates should possess an A+ Certification or equivalent experience, with three years in field service preferred. Strong communication, problem-solving skills, and technical knowledge are essential. The position may require travel for support and includes after-hours availability.

Qualifications

• A+ Certification or equivalent experience servicing PC hardware and software.
• Associates Degree or Certification in electrical or mechanical engineering.
• Three years related field service experience preferred.

Responsibilities

• Responsible for installation and optimizing HW/SW/Network products.
• Ensure customer satisfaction by advising on preventive maintenance.
• Perform necessary servicing and preventative maintenance of equipment.

Skills

Ability to learn new technologies

Working knowledge of PC operating systems

Advanced analytical and problem-solving skills

Ability to market service

Exceptional interpersonal skills

Education

A+ Certification

Associates Degree in electrical or mechanical engineering

Three years related field service experience

Job description

Eastman Kodak Company is looking for a Field Service Technician to join their team in New England. The role involves on-site installation, maintenance, and repair of Kodak and multi-vendor systems, ensuring customer satisfaction and equipment functionality. Candidates should possess an A+ Certification or equivalent experience, with three years in field service preferred. Strong communication, problem-solving skills, and technical knowledge are essential. The position may require travel for support and includes after-hours availability.