Field Service Engineer (North Phoenix, AZ)

Prosum; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Prosum in Phoenix is seeking a junior-level Field Service Engineer to provide field service activities to customers, troubleshoot products, perform maintenance, and support on-site installations.

The role requires a rotating schedule and hands-on engineering experience in semiconductor environments, with a Bachelor’s degree in a related field.

Qualifications

• 2-5 years of professional engineering experience.
• Hands-on engineering in semiconductor installation, maintenance, and repair.
• Experience with hand tools, oscilloscope, and digital voltmeter.
• Nice to have: photomask, mask inspection, metrology (EUV/DUV), lithography, optics, cameras, lasers, robotics.
• Bachelor's degree in Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science or Computer Engineering.

Responsibilities

• Receives service calls from customer.
• Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice; may respond to emergencies or schedule/repair at customer site.
• Performs preventative maintenance on Company products.
• Establishes and manages a local maintenance service.

Skills

Field service

Troubleshooting

Preventive maintenance

Customer support

Emergency response

Education

Electrical Eng

Electronics Eng

Manufacturing Eng

Mechanical Eng

Physics

Materials Science

Computer Eng

Tools

Oscilloscope

Digital Multimeter

Hand tools

Job description

Overview

The candidate must be comfortable working a rotating schedule.

This junior-level engineer position for our client is responsible for providing field service engineering activities to Company customers independently. This position troubleshoots more complicated products and problems.

Essential Job Functions

• Receives service calls from customer.
• Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
• Performs preventative maintenance on Company products.
• Establishes and manages a local maintenance service

Requirements for the Role:

• 2 - 5 years of professional engineering experience
• Hands on engineering experience; Engineering for semiconductor (installation, maintenance, repair)
• Working experience with hand tools, oscilloscope, digital voltmeter, etc.
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics. Not required now but bonus/preferred
• Bachelor's degree required in Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science or Computer Engineering