Field Services Engineer

Russell Tobin; Phoenix (AZ); On-site; USD 87,000 - 103,758; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts

Job summary

Russell Tobin is seeking a Field Service Engineer in Phoenix, AZ to ensure operational efficiency for advanced electro-mechanical equipment. The ideal candidate will have a Bachelor's degree in a related field and experience with semiconductor equipment. Responsibilities include on-site installation, maintenance, and troubleshooting while providing technical support to junior engineers. The position offers a full-time contract, comprehensive benefits, and a flexible work shift structure.

Qualifications

• Experience in installation, maintenance, or troubleshooting of semiconductor or similar capital equipment.
• Willingness to work in cleanroom environments and use appropriate safety equipment.
• Ability to travel frequently and work flexible schedules including overtime.

Responsibilities

• Perform on‑site installation, maintenance, repair, and relocation of electro‑mechanical systems.
• Diagnose and troubleshoot equipment issues, implementing corrective actions.
• Provide technical support and mentoring to junior engineers.

Skills

Strong analytical and problem-solving skills

Ability to read and interpret electrical and mechanical schematics

Customer-facing technical support

Education

Bachelor's degree in Electrical, Electronics, or Mechanical Engineering

Tools

Standard office applications

Job description

Job Location: Chandler, AZ / Phoenix, AZ (onsite)

Job Type: Full-time Permanent / Direct Hire

Pay Range: $87,000 – $103,758 / year + Benefits

Shift: Flexible / Multiple shifts (including on‑call as needed)

Job Description

An established organization in the semiconductor industry is seeking a Field Service Engineer to support installation, maintenance, and performance optimization of advanced electro‑mechanical equipment at customer sites. This role plays a critical part in ensuring operational efficiency, equipment reliability, and customer satisfaction across a global installed base.

Key Responsibilities

• Perform on‑site installation, maintenance, repair, and relocation of complex electro‑mechanical and electronic systems.
• Diagnose and troubleshoot equipment issues to the component level, implementing corrective actions to minimize downtime.
• Conduct system start‑ups, upgrades, and field modifications as required.
• Maintain detailed service records, reports, and documentation for internal and customer use.
• Collaborate with cross‑functional teams to resolve technical issues and improve system performance.
• Provide technical support, guidance, and mentoring to junior engineers.
• Communicate effectively with customers to understand needs, provide solutions, and build strong relationships.
• Stay current with evolving semiconductor equipment technologies through training and certifications.

Required Qualifications

• Bachelor's degree in Electrical, Electronics, Mechanical Engineering, or a related field.
• Experience in installation, maintenance, or troubleshooting of semiconductor or similar capital equipment.
• Ability to read and interpret electrical and mechanical schematics and technical manuals.
• Strong analytical and problem‑solving skills.
• Willingness to work in cleanroom environments and use appropriate safety equipment.
• Ability to travel frequently (domestic and international) and work flexible schedules, including overtime or on‑call support.

Preferred Qualifications

• Basic computer proficiency, including familiarity with standard office applications.
• Strong written and verbal communication skills in English.
• Experience providing customer‑facing technical support in a field environment.

Work Environment & Physical Requirements

• Work in cleanroom environments requiring specialized protective equipment.
• Ability to perform physically demanding tasks such as standing, bending, kneeling, and lifting for extended periods.

Equal Opportunity Statement

The organization is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, merit, and business needs.

This is an Equal Opportunity Employer. We invite resumes from all qualified, interested parties, regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under national or local law.

Benefits

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.