Field Service Engineer - Robot / Automation Systems Repair (Phoenix, AZ Metro)

brooksauto; United States; Remote; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

Paid holidays

Paid time off

Discretionary annual bonus

Job summary

BrooksAuto in the Phoenix metro area is seeking an experienced Field Service Engineer to provide advanced installation, troubleshooting, repair, and preventive maintenance for robotic and automation equipment in semiconductor environments. You will travel as needed, train customers, and document service activities.

You will work on-site at customer locations, follow safety procedures, and contribute to improving service processes while earning a competitive hourly wage and eligibility for a

Qualifications

• An associate degree or technical certificate in a relevant discipline, or equivalent experience.
• At least two years supporting or repairing electromechanical or electronic equipment.
• Ability to travel domestically and internationally as needed, respond to emergency on-call requests, and work customer-driven schedules that may include nights, weekends, or compressed workweeks.
• Ability to lift up to 50 pounds, climb ladders or scaffolding, use protective equipment, and work in confined spaces or awkward positions.
• Reliable transportation and ability to obtain a passport and a company expense card.

Responsibilities

• Install, test, modify, repair, upgrade, and maintain equipment hardware and software.
• Diagnose complex malfunctions, take corrective action, and help prevent recurring issues.
• Coordinate service activity with customers, participate in operational meetings, and report on work and equipment status.
• Follow site safety and quality procedures, complete required service records, and support changing priorities and escalations.
• Train customer and colleague teams in equipment operation and maintenance; mentor less experienced engineers.
• Improve service processes and prepare technical documentation, training plans, project plans, and reports.

Skills

Electromechanical repair

Education

Associate degree or technical certificate

Job description

Role overview

Provide advanced field support for robotic and automation equipment used in semiconductor manufacturing and laboratory settings. The work combines installation, troubleshooting, repair, upgrades, and preventive maintenance, with direct customer interaction and opportunities to coordinate service work at a site or shift. The position is based in the Phoenix metropolitan area and assignments may vary by customer, region, or product.

Responsibilities

• Install, test, modify, repair, upgrade, and maintain equipment hardware and software.
• Diagnose complex malfunctions, take corrective action, and help prevent recurring issues.
• Coordinate service activity with customers, participate in operational meetings, and report on work and equipment status.
• Follow site safety and quality procedures, complete required service records, and support changing priorities and escalations.
• Train customer and colleague teams in equipment operation and maintenance; mentor less experienced engineers.
• Improve service processes and prepare technical documentation, training plans, project plans, and reports.

Requirements

• An associate degree or technical certificate in a relevant discipline, or equivalent experience.
• At least two years supporting or repairing electromechanical or electronic equipment.
• Ability to travel domestically and internationally as needed, respond to emergency on-call requests, and work customer-driven schedules that may include nights, weekends, or compressed workweeks.
• Ability to lift up to 50 pounds, climb ladders or scaffolding, use protective equipment, and work in confined spaces or awkward positions.
• Reliable transportation and ability to obtain a passport and a company expense card.

Benefits and work setup

Work is based in the Phoenix metro area, with assignments at customer sites. Cleanroom work in a full suit may be required. The listed base pay range is $36.79–$49.78 per hour, with eligibility for a discretionary annual bonus. Benefits include medical, dental, vision, disability insurance, a 401(k), paid holidays, and paid time off, subject to eligibility.