Field Service Engineer (New College graduates)

Prosum; Phoenix (AZ); On-site; USD 85,000 - 90,000; Full time

Job summary

Prosum in Phoenix, AZ is seeking a Field Service Engineer for new grads to join its engineering team. The role covers on-site installation, maintenance, and troubleshooting of semiconductor inspection and metrology equipment, with emphasis on customer interaction and hands-on problem solving.

You will work with global teams, perform preventative maintenance, and support training and product improvements. This entry-level role requires a bachelor’s in engineering or physics and readiness to

Qualifications

• Bachelor’s degree in Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering.
• Hands-on experience with diagnostics tools and cleanroom environment.
• Willingness to travel domestically and internationally for customer support and training.

Responsibilities

• Provide on-site installation, maintenance, troubleshooting, and repair of complex semiconductor inspection and metrology systems.
• Perform preventative maintenance and system upgrades on advanced equipment in cleanroom environments.
• Interface directly with customers to assess issues, deliver technical solutions, and ensure high system uptime.
• Support system integration, calibration, and testing processes.
• Collaborate with global engineering teams to resolve challenging technical issues.
• Provide documentation, service reports, and feedback to management.

Skills

Communication skills

Travel readiness

Team collaboration

Customer interaction

Education

Electrical Engineering

Electronics Engineering

Mechanical Engineering

Manufacturing Engineering

Physics

Materials Science

Computer Engineering

Tools

Oscilloscopes

Digital Multimeters

Laser equipment

Calibration tools

Job description

## Field Service Engineer (New College graduates)**Phoenix,AZ85226**Employment Type:PermJob Number: 25879Remote Options: Onsite## Job Description**Field Service Engineer Location: South Chandler, AZ** **Travel:** Domestic & International (training and customer support) **Salary Range:**85,000-$90,000 **About the Role** We are seeking entry level **Field Service Engineers** with hands-on semiconductor equipment experience to join our client's growing engineering team. This position open to new college graduates with internship experience in college. We are seeking those who are passionate about advanced semiconductor technologies and want to continue building their technical expertise through direct customer interaction, installation, maintenance, and troubleshooting of complex systems. You will work closely with global engineering teams and customers to ensure the optimal performance of precision inspection and metrology equipment. This role requires strong technical problem-solving skills, adaptability, and a collaborative mindset. **Key Responsibilities** * Provide on-site installation, maintenance, troubleshooting, and repair of complex semiconductor inspection and metrology systems.* Perform preventative maintenance and system upgrades on advanced equipment in cleanroom environments.* Interface directly with customers to assess issues, deliver technical solutions, and ensure high system uptime.* Support system integration, calibration, and testing processes.* Collaborate with global engineering teams to resolve challenging technical issues.* Provide documentation, service reports, and feedback to management.* Participate in equipment evaluations, training sessions, and product improvement initiatives.* Support the local service operation and contribute to a strong customer relationship network. **Qualifications for the Role** **Required:** * Bachelor’s degree in **Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering** (Chemistry accepted if candidate has hands-on FSE or similar engineering experience).* Hands-on experience using diagnostic tools such as oscilloscopes, digital voltmeters, and hand tools.* Experience working in a **cleanroom environment**.* Familiarity with **lasers, vacuum systems, and optical systems**.* Strong communication skills and ability to work with international teams.* Willingness and ability to travel domestically and internationally for customer support and training.* U.S. Citizen or Green Card holder. **Preferred:** * Bilingual in **Japanese** or **Mandarin**.* Experience with **photomask, mask inspection, metrology (EUV/DUV), lithography, optics, camera systems, lasers, or robotics**.* Prior experience with installation projects lasting **12+ weeks**, involving end-to-end sustainment and maintenance.