Field Service Engineer (North Phoenix, AZ) x2

Prosum; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Prosum in North Phoenix, AZ is seeking two Field Service Engineers to join our onsite team. You will troubleshoot complex semiconductor equipment, respond to service calls, and perform on-site maintenance and repairs on customer-site systems.

The role requires 2–5 years of engineering experience and a bachelor’s degree, with flexible rotating shifts and hands-on tool proficiency. The position emphasizes customer interaction, precise fault isolation, and adherence to safety and quality standards

Qualifications

• Bachelor’s degree in a related engineering discipline.
• 2–5 years of professional engineering experience.
• Hands-on engineering experience in semiconductor installation, maintenance or repair.
• Experience with test equipment (oscilloscope, DMM).
• Willingness to work a rotating schedule.
• On-site work in North Phoenix, AZ.

Responsibilities

• Receive service calls from customers and diagnose issues.
• Provide on-site field service, maintenance and repair of products.
• Offer over-the-phone consultation when applicable.
• Respond to emergencies and schedule/perform repairs.
• Perform preventative maintenance and establish local maintenance routines.
• Collaborate with customers to ensure satisfaction.

Skills

Field service engineering

Troubleshooting

Customer communication

Problem solving

Rotating shifts

Education

Bachelor's Degree in Electrical/Electronics/ME/Physics

Tools

Oscilloscope

Digital voltmeter

Hand tools

Job description

## Field Service Engineer (North Phoenix, AZ) x2**Phoenix,AZ85083**Employment Type:PermJob Category: EngineerJob Number: 24497Remote Options: Onsite## Job DescriptionOur client in North Phoenix, AZ is seeking two (2) Field Service Engineers for direct hire roles. The candidate(s) must be comfortable working a rotating schedule. **Field Service Engineer Overview** This junior-level engineer position for our client is responsible for providing field service engineering activities to Company customers independently. This position troubleshoots more complicated products and problems. **Essential Job Functions*** Field Service Engineering* Receives service calls from customer.* Determines customer need or problem and responds accordingly.* May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.* Performs preventative maintenance on Company products.* Establishes and manages a local maintenance service**Requirements for the Role:*** **2 - 5 years of professional engineering** experience* Hands on engineering experience; Engineering for semiconductor (installation, maintenance, repair)* Working experience with hand tools, oscilloscope, digital voltmeter, etc.* **Nice to have:** Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics. Not required now but bonus/preferred* **Bachelor’s Degree*** Bachelor's degree required* Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science, Computer Engineering