Field Service Engineer (Semiconductor Equipment)

Prosum; Hillsboro (OR); On-site; USD 88,000 - 95,000; Full time

Job summary

Prosum in Hillsboro, OR is seeking a Field Service Engineer to deliver independent field service activities for customers. You will troubleshoot complex products, respond to service calls, and perform preventative maintenance on Company products.

The role requires hands-on engineering experience in semiconductor environments, tool proficiency (oscilloscope, DVM), and cleanroom familiarity. Strong problem solving and customer communication are essential.

Qualifications

• Bachelor’s Degree in engineering and 2–5 years of professional engineering experience.
• Hands-on engineering experience in semiconductor installation, maintenance, repair, sustaining, and troubleshooting.
• Experience with tools: oscilloscope, digital multimeter, and hand tools; cleanroom experience.
• Nice to have: photomask, inspection, metrology, lithography, optical, lasers and robotics.

Responsibilities

• Receive service calls from customers and determine their needs.
• Provide over-the-phone consultation and advice to customers.
• Respond to emergency customer situations and schedule/repair at customer sites.
• Perform preventative maintenance on Company products and establish local maintenance service.

Skills

Hands-on engineering

Problem solving

Customer communication

Education

Bachelor's degree in engineering

Tools

Oscilloscope

Digital multimeter

Hand tools

Job description

Location: Hillsboro, OR

Summary:

As a Field Service Engineer, you will be responsible for providing independent field service engineering activities to Company customers. This role involves troubleshooting more complicated products and problems, responding to service calls, and performing preventative maintenance on Company products.

Essential Job Functions:

• Receive service calls from customers.
• Determine customer needs or problems and respond accordingly.
• Provide over-the-phone consultation and advice to customers.
• Respond to emergency customer situations.
• Schedule and repair Company’s products at customer sites.
• Perform preventative maintenance on Company products.
• Establish and manage a local maintenance service.

• Receive service calls from customers.
• Determine customer needs or problems and respond accordingly.
• Provide over-the-phone consultation and advice to customers.
• Respond to emergency customer situations.
• Schedule and repair Company’s products at customer sites.
• Perform preventative maintenance on Company products.
• Establish and manage a local maintenance service.

Qualifications:

• Bachelor’s Degree
• Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science - if a candidate has a Chemistry degree, that is fine, but they must be an engineer as a FSE or the other titles above
• 2 - 5 years of professional engineering experience.
• Hands on engineering experience.
• Engineering for semiconductor (installation, maintenance, repair, sustaining, and troubleshooting)
• Working experience with hand tools, oscilloscope,digital voltmeter, etc.
• Experience in cleanroom
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics.

Salary: $87,500-$95,000