Field Service Engineer - Metal AM Install & Start-Up

Nikon SLM Solutions AG; Michigan; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Paid time off

Gym reimbursement

Disability insurance

Life insurance

Job summary

Nikon SLM Solutions is seeking a Field Service Engineer to install and service NXG and Core machines at customer sites across the Americas, with 90–100% travel to the United States and occasional national and international trips. You will ensure correct mechanical and electrical setup, software and network integration, and optimal machine performance.

The role requires a BS in a technical field, hands-on troubleshooting, CAD and 3D printing familiarity, and strong communication skills.

Qualifications

• BS in Mechanical, Electrical/Electronic, Automation Technology or equivalent.
• Hands-on mechanical and electrical troubleshooting experience with industrial equipment.
• Ability to read electrical schematics.
• Experience with 3D printing technology, Metal Laser Powder Bed Fusion preferred.
• Hands-on experience with automation systems in manufacturing.
• CAD software experience.
• Strong interpersonal and communication skills.
• Ability to travel internationally if requested.

Responsibilities

• Provide technical support for Nikon SLM Solutions NXG and Core machines including electrical, mechanical, cooling, and gas systems.
• Collaborate with customer personnel to ensure successful installation and start-up.
• Train customer personnel on level 1 system use and peripheral machines.
• Attend meetings with customers to discuss installation or repair status and timing.
• Communicate installation or repair status to customer and Service Manager.
• Work with Service Manager to ensure exemplary customer service and outcomes.

Skills

Electrical troubleshooting

Mechanical troubleshooting

CAD experience

3D printing knowledge

Automation systems

Reading schematics

Interpersonal skills

Education

BS in Mechanical/Electrical/Automation

Tools

CAD software

Job description

Nikon SLM Solutions is seeking a Field Service Engineer to install and service NXG and Core machines at customer sites across the Americas, with 90–100% travel to the United States and occasional national and international trips. You will ensure correct mechanical and electrical setup, software and network integration, and optimal machine performance.

The role requires a BS in a technical field, hands-on troubleshooting, CAD and 3D printing familiarity, and strong communication skills.